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- Tasks: Manage daily operations, client communications, and support the founder's strategic growth.
- Company: Join a dynamic property compliance firm with a strong reputation and exciting growth plans.
- Benefits: Enjoy a competitive salary, flexible hours, 22 days holiday, and a friendly team environment.
- Why this job: Be the operational heartbeat of a growing business and make a real impact on its success.
- Qualifications: Looking for organised, tech-savvy individuals with experience in admin, customer service, and finance.
- Other info: This is an office-based role in Failsworth, perfect for those who thrive in fast-paced environments.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly organised, proactive, and tech-savvy Operations Assistant who can take control of the day-to-day workflow - streamlining processes, managing communications, and enabling the founder to focus on strategic growth.
This is a stand-out opportunity to become the operational heartbeat of a growing property compliance business that partners with leading developers and architects across the UK.
What You’ll Be Doing:
- Oversee day-to-day ops: from quoting and invoicing (via Xero) to subcontractor liaison and client follow-ups
- Own and maintain the CRM (HubSpot), moving leads through the funnel, keeping tasks up to date, and ensuring a smooth journey from enquiry to project delivery
- Manage the director's inbox and diary, schedule appointments, and support with travel, meetings, and PA tasks
- Coordinate inbound sales calls and respond to client queries about services, timelines, and pricing
- Handle document and report flow from gathering pre-survey paperwork to storing final certificates
- Chase outstanding info and quotes, liaise with subcontractors on availability, and issue work orders
- Bookkeeping support - uploading receipts to Xero and working with the accountant
- Create, embed, and eventually record SOPs and process flows to help standardise and scale internal operations
The Business: This owner-managed firm acts as a one-stop shop for compliance sign-off in the property development world. Their clients are primarily developers and architects seeking timely, accurate certification to unlock building control sign-off. The company is at an exciting inflection point - solid pipeline, strong reputation, and big plans. The right hire will play a vital role in enabling that growth by owning and improving internal workflows.
What We’re Looking For:
- A natural organiser who thrives in a varied, fast-paced role
- Solution minded - have a desire to find a way to get things done
- Experience wearing a number of hats - juggling admin, customer service, and a little bit of finance
- Strong working knowledge of cloud tools like Xero, HubSpot, and GSuite/Excel
- Confident communicator, both written and verbal, with a professional phone manner
- A process improver - someone who spots inefficiencies and enjoys creating structure
- Comfortable working autonomously and taking ownership from day one
What’s on Offer:
- Up to £30,000 salary
- Full-time, 95 role with flexibility on start/finish times
- Office-based in Failsworth
- 22 days holiday + bank holidays
- A pivotal role in a friendly, growing team where you can genuinely shape how things are done
Operations Assistant in Manchester employer: Talent Recruitment Group Ltd
Contact Detail:
Talent Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Manchester
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Xero and HubSpot. Having a solid understanding of these platforms will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've streamlined processes in previous roles. We love seeing candidates who can showcase their ability to improve workflows and manage multiple tasks effectively.
✨Tip Number 3
Brush up on your communication skills, especially over the phone. Since you'll be managing client queries and liaising with subcontractors, being able to convey information clearly and professionally is key to impressing us.
✨Tip Number 4
Research our company and the property compliance industry. Understanding our business model and the challenges we face will help you articulate how you can contribute to our growth during any discussions or interviews.
We think you need these skills to ace Operations Assistant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Emphasise your organisational abilities, tech-savviness, and any experience with tools like Xero and HubSpot.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've streamlined processes or improved workflows in previous positions to demonstrate your fit for the job.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, administration, and finance. Provide examples of how you've successfully managed multiple tasks and supported teams in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Assistant role.
How to prepare for a job interview at Talent Recruitment Group Ltd
✨Showcase Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to streamline processes and keep everything running smoothly.
✨Demonstrate Tech Savviness
Familiarity with tools like Xero and HubSpot is crucial for this role. Be ready to discuss your experience with these platforms or similar software. If you have any tips or tricks for using them effectively, share those too!
✨Communicate Confidently
Since you'll be managing communications and liaising with clients and subcontractors, practice your verbal and written communication skills. Be prepared to demonstrate a professional phone manner and how you handle client queries.
✨Emphasise Problem-Solving Abilities
The company is looking for someone who can identify inefficiencies and improve processes. Think of specific instances where you've solved problems or improved workflows in previous roles, and be ready to discuss them during the interview.
