Location: London, hybrid (3 days/week in Old Street)
Position: Enterprise Business Development Representative – UK&I
Experience: 3+ years in B2B Sales / Business Development
THE CONTEXT
My client, a fast-growing European scale-up combining AI and human expertise to transform Customer Experience outsourcing, is looking for an Enterprise Business Development Representative – UK&I.
The company helps leading brands outsource and automate their customer care through a flexible model combining proprietary AI technology with a network of highly skilled human agents.
Already trusted by 250+ companies worldwide and generating €40M ARR profitably, the company is now accelerating its expansion across the UK & Ireland.
Your main mission will be to generate qualified enterprise opportunities by targeting senior Customer Experience decision-makers through cold outbound, partnerships, events and creative prospecting strategies .
THE ROLE
As an Enterprise Business Development Representative – UK&I , you will play a key role in building the company’s enterprise pipeline across the market.
You will target senior stakeholders including Heads of Customer Care, Heads of CX/Ops, COOs and CCOs within industries such as e-commerce, finance, insurance, mobility, travel, telco and utilities.
This is not a classic meeting-booking BDR role . You will be expected to understand prospects’ challenges, lead meaningful conversations with senior decision-makers, qualify opportunities through MEDDICC, develop partnerships and potentially close smaller opportunities directly.
If you love hunting, enjoy speaking with senior executives and want to have a direct impact on the growth of an ambitious scale-up, this role is for you.
What You’ll Do:
- Identify and engage enterprise prospects across the UK & Ireland
- Build self-generated pipeline through cold calls, emails, LinkedIn and creative outbound strategies
- Engage senior decision-makers and lead high-quality discovery conversations
- Generate Sales Qualified Opportunities with clear business needs and identified use cases
- Own the initial MEDDICC qualification before handing strategic opportunities to the closing team
Partnerships & Market Development
- Identify and develop relevant partnerships capable of generating qualified opportunities
- Build relationships with CX ecosystem players and referral partners
- Attend industry events and conferences to create new business opportunities
- Develop creative approaches beyond traditional outbound sequences
Opportunity Development
- Work closely with the Head of Sales UK&I to progress enterprise opportunities
- Maintain ownership of prospects throughout the early stages of the sales cycle
- Potentially manage and close smaller opportunities directly
- Track pipeline quality, conversion rates and revenue generated
What We’re Looking For:
- 3+ years of experience in B2B Sales / Business Development
- Proven track record of successful cold outbound and self-generated pipeline
- Previous exposure to the Customer Experience / Customer Care ecosystem, ideally within SaaS, BPO, consulting or CX technology
- Experience engaging senior stakeholders such as Heads of Customer Care, Heads of CX/Ops, COOs or CCOs
- Comfortable holding meaningful business conversations with enterprise decision-makersStrong hunter mindset and genuine enjoyment of prospecting
- Highly attractive and uncapped commission structure
- Ramp-up compensation designed to reward qualified meetings from the beginning
- 38 days holiday including bank holidays
- Private health insurance
- MacBook
- WeWork access
- Annual team offsites
If you’re interested in the position or would like to learn more, don’t hesitate to apply
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BDR Enterprise - scale-up IA CX Tech - UP TO £80K package in London employer: Talent-R
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