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- Tasks: Transform consumer data into actionable insights and support creative strategies.
- Company: Join a fast-growing insights tech company in Central London shaping brand strategies.
- Benefits: Enjoy a salary up to £35k, hybrid working, training, and social events.
- Why this job: Dive into a dynamic role with diverse tasks and mentorship from industry experts.
- Qualifications: 1-2 years of research experience preferred; strong analytical and communication skills required.
- Other info: In-person collaboration at a vibrant riverside HQ and client locations.
The predicted salary is between 28000 - 35000 £ per year.
This range is provided by Talent Pools.ai. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Talent Pools.ai
Customer Insights Analyst | ResTech
Up to £35,000 (DOE)
Location: Central London
Are you a curious mind with a knack for data and a passion for creative content? Looking to pivot your early career into the exciting world of ResTech?
A fast-growing insights technology company, based in Central London, is seeking a Consumer Insights Analyst (equivalent to a recently promoted SRE) to join their team. This is a fantastic opportunity to be part of a company shaping how leading brands use real-time consumer feedback to refine their creative strategies.
In this role, you\’ll be at the heart of insight generation – supporting a talented Customer Success / Insights team to transform raw consumer data into clear, actionable insights. You\’ll collaborate with colleagues across research, product, and creative disciplines, contributing to projects that combine quantitative data analysis with strategic thinking.
You’ll spend most of your time in person with the team – either at their riverside HQ in Central London or on-site at their client’s location in Shoreditch (a vibrant global creative agency!). This setup provides invaluable face-to-face interaction with senior professionals and opportunities to learn how leading creative and research teams operate daily.
No two days are alike. You might be analyzing user feedback from a new product launch, crafting a survey for a brand campaign, onboarding new clients onto the platform, or brainstorming ways to enhance user experience. You will also help build reports that bring clarity and creativity to insights storytelling – aiding brands in making better, faster decisions.
The ideal candidate will be naturally analytical yet a great communicator – someone who can identify patterns in data, ask insightful questions, and contribute ideas. Preferably, with 1-2 years of experience at a reputable research agency, but most importantly, your curiosity, love of insights, and eagerness to grow in a dynamic environment matter most.
This role suits someone who feels constrained by the rigidity of large agencies and is ready to thrive in a more agile, collaborative start-up setting.
What you’ll need:
- Solid understanding of data handling – confident with Excel and basic analysis
- A curious, critical thinker passionate about exploring why people think and behave as they do
- Experience with research methods (qualitative or quantitative) – quantitative experience is essential; qualitative is a plus
- Clear communicator capable of presenting insights visually and in writing
- Organized with the ability to manage multiple projects and deadlines
- Proactive attitude and collaborative spirit
What’s on offer:
- A salary up to £35k, depending on experience
- The opportunity to grow within a rapidly scaling ResTech company
- Hybrid working – primarily in-office with senior team members for mentorship and learning
- Training and mentoring from experienced researchers and strategists
- Learning and development budget
- Social events and an inclusive, collaborative work culture
This is an excellent chance for someone eager to develop quickly in the research and insights field, especially at the intersection of tech, creativity, and consumer understanding.
???? Please apply with your CV via this advert.
???? Due to high application volume, we cannot respond to every applicant directly. If you do not hear from us within 7 days, please assume your application was unsuccessful.
???? The process includes: a Discovery Call and a Competency-Based Interview with Joanna, our Talent Search Partner.
???? Shortlisted candidates will be invited for a video call with the Leadership Team, followed by an in-person interview at the office, which will include a task.
Note: All candidates must have the right to work in the UK. This role does not offer visa sponsorship. Please do not apply if you are on a student visa.
Note: I am unable to respond to individual messages. Please apply via this advert and refrain from sending separate LinkedIn messages. Thank you!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Advertising and Marketing
Industry
- Market Research
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Customer Insights Analyst employer: Talent Pools.ai
Contact Detail:
Talent Pools.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insights Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in consumer insights and ResTech. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews, showcasing your genuine interest in the field.
✨Tip Number 2
Network with professionals already working in consumer insights or related fields. Attend industry events or webinars to connect with potential colleagues and mentors who can provide valuable insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel. Being able to demonstrate your proficiency in handling data and drawing insights from it will be crucial in this role, so consider taking online courses or tutorials to enhance your abilities.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to inform decisions or strategies in past experiences. This could be from internships, projects, or even academic work, as it will illustrate your analytical thinking and problem-solving skills to the interviewers.
We think you need these skills to ace Customer Insights Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Insights Analyst role. Emphasise your analytical abilities, communication skills, and any experience with data handling or research methods.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for insights and creativity. Mention specific examples of how you've used data to inform decisions or improve processes in previous roles or projects.
Showcase Your Analytical Skills: In your application, provide examples of how you've successfully analysed data in the past. Discuss any tools or methodologies you are familiar with, especially Excel, and how you've applied them to derive insights.
Prepare for Interviews: Research common interview questions for data analysis and consumer insights roles. Be ready to discuss your thought process when analysing data and how you communicate findings effectively to different audiences.
How to prepare for a job interview at Talent Pools.ai
✨Show Your Curiosity
As a Customer Insights Analyst, your curiosity is key. Prepare questions about the company's approach to consumer insights and how they leverage data to inform creative strategies. This shows your genuine interest in the role and the industry.
✨Demonstrate Data Handling Skills
Be ready to discuss your experience with data analysis, particularly with Excel. You might be asked to explain how you've handled data in previous roles or projects, so have specific examples at hand that showcase your analytical skills.
✨Communicate Clearly
Since the role requires clear communication of insights, practice presenting your ideas succinctly. You may need to explain complex data findings in an understandable way, so think about how you can visually represent insights during the interview.
✨Emphasise Collaboration
This position involves working closely with various teams. Share examples of how you've successfully collaborated in past experiences, highlighting your proactive attitude and ability to manage multiple projects while maintaining a team-oriented mindset.