Account Manager: Lusophone Africa (Portuguese speaking) in Whitfield

About our Team

The team is focused on managing and growing the existing customer portfolio across Africa within the Risk business. It consists of Key Account Directors who oversee major strategic accounts, including large technology companies, supported by Account Managers responsible for nurturing and expanding the broader book of business across different regions.

About the Role

As an Account Manager, you will build and maintain long-term relationships with senior decision-makers and influencers across an assigned portfolio of channel partner accounts. You will create demand for products and services, identify and develop new sales opportunities, and drive revenue growth through strategic account management. Working closely with customers, you will align their business needs with organizational solutions while helping to strengthen customer satisfaction and retention.

Responsibilities

• Build and maintain effective long-term relationships with key senior-level decision makers and influencers within assigned channel partner accounts.
• Identify, develop, and close new sales opportunities within existing and prospective accounts.
• Create demand for products and services by increasing awareness and profile with customers.
• Achieve revenue targets by increasing revenue spend per account.
• Conduct regular status and strategy meetings with senior customer stakeholders to understand business needs and align solutions.
• Develop and execute territory and account plans in alignment with wider sales objectives.
• Monitor and manage resources effectively while working within the overall sales plan.
• Support team success by training new team members and contributing input to performance evaluation processes where required.

Requirements

• Experience building and managing relationships with senior-level customer stakeholders.
• Ability to identify, develop, and close sales opportunities within assigned accounts.
• Strong account management and customer relationship management skills.
• Ability to create demand and increase customer engagement with products and services.
• Strong communication, presentation, and stakeholder management skills.
• Experience planning and executing territory or account strategies.
• Ability to manage multiple accounts with moderate complexity.
• Collaborative approach with the ability to support and develop team members.

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.