Talent Network Partners Ltd is seeking a Call Center Team Leader (legal sector) in Liverpool. You will report to the Head of Operations and manage daily activity, ensuring first-class service to customers, clients and third parties.
Responsibilities include workloads management, achieving SLAs, KPI reporting, staff development, and implementing process improvements. Candidates should have at least 3 years of team leadership experience, be Excel literate, and capable of making day-to-day
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Legal Call Center Team Lead β Elevate Service & Ops in Liverpool employer: Talent Network Partners Ltd
Join a leading firm in Wakefield as an Associate Solicitor, where you will thrive in a hybrid working environment that promotes flexibility and work-life balance. With a competitive salary and generous holiday allowance, you will have the opportunity to manage high-value serious injury claims while mentoring colleagues and contributing to a supportive team culture. Our commitment to professional development ensures that you can grow your career in a dynamic and rewarding setting.
Contact Details:
Talent Network Partners Ltd Recruitment Team