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For Companies At a Glance
- Tasks: Coordinate materials and jobs to ensure timely customer deliveries in a fast-paced environment.
- Company: Join a leading high-precision manufacturing business known for quality and innovation.
- Benefits: Enjoy competitive salary, pension, private healthcare, and 33 days holiday.
- Why this job: Be a key player in supporting production flow and enhancing customer satisfaction.
- Qualifications: Experience in operations or customer service within manufacturing is essential.
- Other info: Dynamic team environment with ongoing learning and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Basildon, Essex
Contract: Full-time, Permanent
About the Role
Talent Media is proud to be working in partnership with a well-established, high-precision manufacturing business operating across multiple centres of excellence in the UK and Europe. The company supports a wide range of advanced engineering programmes and is known for its commitment to quality, innovation, and continuous improvement.
Due to continued growth, they are now seeking a Customer Logistics Coordinator to join their operations team based in Basildon. This is an excellent opportunity for someone with a strong manufacturing or operations background to play a key role in supporting production flow and customer delivery performance.
Job Overview
As Customer Logistics Coordinator, you will be responsible for coordinating the movement of materials and jobs through the production process to ensure customer delivery targets are met. You will act as a key link between operations, production, and customer-facing teams, ensuring accurate tracking, communication, and reporting throughout the lifecycle of each order. This role is ideal for a proactive and organised individual who thrives in a fast-paced manufacturing environment.
Key Duties & Responsibilities
- Expedite and track customer jobs through production to achieve on-time delivery.
- Maintain line of balance and production trackers to ensure accurate progress reporting.
- Take ownership of all Work in Progress (WIP) for customer orders from pre-launch to shipment.
- Support daily and weekly production meetings with accurate operational data.
- Communicate daily with operational and manufacturing leaders to ensure schedules are met.
- Provide production updates to Program Managers for customer communication.
- Support continuous improvement initiatives across operations.
- Monitor labelling and packaging accuracy to ensure correct deliveries.
- Ensure all delivery documentation is completed accurately and on time.
- Support customer and commercial meetings when required.
- Report on key customer performance metrics with action plans where needed.
- Maintain WIP and sales order data within the ERP system.
Person Specification
- Self-motivated with a proactive, can-do attitude and ability to work under pressure.
- Strong customer-focused mindset.
- Excellent communication and interpersonal skills with the ability to manage multiple stakeholders.
- Confident, patient, and resilient when working through complex production challenges.
- Strong team player with influencing and negotiation skills.
- High attention to detail with excellent planning and organisational ability.
- Flexible approach to support customer delivery requirements.
Experience & Background
- Previous experience in operations administration or customer service within a manufacturing environment is essential.
- Experience working with ERP systems and production tracking tools is highly desirable.
The Benefits
- Full-time, permanent role
- 40 hours per week, Monday to Friday
- Competitive salary (DOE)
- Company pension
- Life insurance
- Private medical healthcare
- Prescription protection eyewear
- Employee retail discounts
- 33 days holiday including Christmas shutdown
- Ongoing learning and development opportunities
- Supportive and collaborative working environment
Customer Logistics Coordinator in Basildon employer: Talent Media Ltd
Contact Detail:
Talent Media Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Logistics Coordinator in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in manufacturing. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Customer Logistics Coordinator, you'll need to liaise with various teams. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Logistics Coordinator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Logistics Coordinator role. Highlight your experience in operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled challenges in a manufacturing environment, and let your personality come through.
Show Off Your Communication Skills: Since this role involves liaising with various teams, make sure your written application showcases your communication skills. Be clear and concise, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Talent Media Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Logistics Coordinator role. Familiarise yourself with the key duties and responsibilities listed in the job description, such as tracking customer jobs and maintaining production trackers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in operations administration or customer service within a manufacturing environment. Prepare specific examples of how you've successfully managed multiple stakeholders or improved processes in past roles. This will highlight your relevant skills and make you stand out as a candidate.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in the role, like managing tight deadlines or ensuring accurate delivery documentation. Practising your responses will help you articulate your problem-solving skills and proactive mindset effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s operations or their continuous improvement initiatives. This shows your enthusiasm for the role and gives you a chance to assess if the company culture aligns with your values. Plus, it keeps the conversation engaging!
