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- Tasks: Help customers optimise their Microsoft Dynamics 365 Business Central systems and deliver practical improvements.
- Company: Join a dynamic team focused on continuous improvement and customer success.
- Benefits: Competitive salary, excellent benefits, and remote work flexibility.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Make a real impact by enhancing ERP systems and driving customer satisfaction.
- Qualifications: 5+ years of experience with Microsoft Dynamics 365 Business Central and strong consultancy skills.
The predicted salary is between 50000 - 60000 £ per year.
This is a newly created role focused on helping existing customers get real value from their ERP Systems, not just fixing issues but actively improving how they use it. Sitting in a new function between Support and Implementation, this role is all about optimisation. You will work closely with customers to review how they are using D365 Business Central, identify gaps or inefficiencies, and deliver practical improvements through configuration, enhancements and small project work. You will join a growing environment where support goes beyond ticket resolution. This position sits at the top end of the support capability, combining deep Business Central expertise with consultancy, small project delivery and continuous improvement across a varied customer base.
The role
- You will act as the senior escalation point for complex Business Central issues, while also working directly with customers to enhance and optimise their systems.
- Alongside resolving high-impact incidents, you will contribute to small BAU projects, improvements and configuration changes that genuinely move things forward.
- Working across support and implementation-style work, you will partner closely with developers, internal teams and third parties to ensure solutions are practical, robust and aligned to best practice.
What you will be doing
- Owning and resolving complex Business Central issues escalated from support.
- Leading diagnosis and resolution of major incidents, including root cause analysis.
- Delivering small enhancements, configuration changes and BAU project work.
- Working directly with customers to understand requirements and shape solutions.
- Collaborating with developers to ensure quality and fit-for-purpose delivery.
You will need to be experienced in
- Strong experience with Microsoft Dynamics 365 Business Central (around 5+ years).
- Confident working across support, troubleshooting and functional consultancy.
- Good understanding of AL, extensions, integrations and APIs.
- Ability to translate business needs into practical system solutions.
- Comfortable working with customers and stakeholders in a hands-on, consultative way.
This is a great opportunity to step into a role where you are not just fixing problems, but sitting in that space between support and delivery, helping clients continuously improve and get far more from their investment of Microsoft Dynamics 365 BC.
Locations
Microsoft Dynamics 365 Business Central FunctionalConsultant in Hampshire, Portsmouth employer: Talent Locker
Contact Detail:
Talent Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics 365 Business Central FunctionalConsultant in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft Dynamics community. Attend webinars, join forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes with D365 Business Central. We want to see how you've optimised systems and delivered real value. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common questions related to Business Central optimisation and think of examples from your experience. We recommend practising with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Microsoft Dynamics 365 Business Central FunctionalConsultant in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience with Microsoft Dynamics 365 Business Central. We want to see how you've tackled complex issues and delivered practical solutions in your previous roles.
Be Customer-Focused: Since this role is all about optimisation, share examples of how you've worked directly with customers to understand their needs and improve their systems. We love a consultative approach!
Keep It Relevant: Tailor your application to reflect the specific skills mentioned in the job description, like your understanding of AL, extensions, and integrations. This shows us you’re serious about the role and have done your homework.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Talent Locker
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Be prepared to discuss specific features, functionalities, and how they can be optimised for different business needs. This will show that you’re not just familiar with the system but also understand its potential for improvement.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in the past, especially those related to Business Central. Highlight your approach to diagnosing problems and implementing solutions. This will demonstrate your capability to handle the senior escalation point responsibilities effectively.
✨Engage with Real Scenarios
Think about real-life scenarios where you’ve helped clients enhance their ERP systems. Be ready to discuss how you identified gaps and delivered practical improvements. This will illustrate your consultative approach and ability to work closely with customers.
✨Collaborate Like a Pro
Since this role involves working with developers and internal teams, prepare to talk about your experience in collaborative projects. Share how you’ve partnered with others to ensure quality delivery and alignment with best practices. This will highlight your teamwork skills and adaptability.