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- Tasks: Help customers optimise their Microsoft Dynamics 365 Business Central systems and deliver practical improvements.
- Company: Join a dynamic team focused on continuous improvement and customer success.
- Benefits: Competitive salary, excellent benefits, and remote work flexibility.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Make a real impact by enhancing ERP systems and driving customer satisfaction.
- Qualifications: 5+ years experience with Microsoft Dynamics 365 Business Central and strong consultancy skills.
The predicted salary is between 50000 - 60000 £ per year.
This is a newly created role focused on helping existing customers get real value from their ERP Systems, not just fixing issues but actively improving how they use it.
Sitting in a new function between Support and Implementation, this role is all about optimisation. You will work closely with customers to review how they are using D365 Business Central, identify gaps or inefficiencies, and deliver practical improvements through configuration, enhancements and small project work.
You will join a growing environment where support goes beyond ticket resolution. This position sits at the top end of the support capability, combining deep Business Central expertise with consultancy, small project delivery and continuous improvement across a varied customer base.
The role
- Act as the senior escalation point for complex Business Central issues, while also working directly with customers to enhance and optimise their systems.
- Resolve high-impact incidents and contribute to small BAU projects, improvements and configuration changes that genuinely move things forward.
- Partner closely with developers, internal teams and third parties to ensure solutions are practical, robust and aligned to best practice.
What you will be doing
- Owning and resolving complex Business Central issues escalated from support.
- Leading diagnosis and resolution of major incidents, including root cause analysis.
- Delivering small enhancements, configuration changes and BAU project work.
- Working directly with customers to understand requirements and shape solutions.
- Collaborating with developers to ensure quality and fit-for-purpose delivery.
You will need to be experienced in
- Strong experience with Microsoft Dynamics 365 Business Central (around 5+ years).
- Confident working across support, troubleshooting and functional consultancy.
- Good understanding of AL, extensions, integrations and APIs.
- Ability to translate business needs into practical system solutions.
- Comfortable working with customers and stakeholders in a hands-on, consultative way.
This is a great opportunity to step into a role where you are not just fixing problems, but sitting in that space between support and delivery, helping clients continuously improve and get far more from their investment of Microsoft Dynamics 365 BC.
Microsoft Dynamics 365 Business Central FunctionalConsultant in Basildon employer: Talent Locker
Contact Detail:
Talent Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics 365 Business Central FunctionalConsultant in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry forums. Let them know you're on the lookout for a role as a Microsoft Dynamics 365 Business Central Functional Consultant. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your D365 knowledge. Be ready to discuss how you've optimised systems in the past. We want you to showcase your problem-solving skills and how you can help clients get the most out of their ERP systems.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for roles that fit your skills. Tailor your approach to show how you can deliver practical improvements and enhance customer experiences.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Remind them of your passion for optimisation and how you can contribute to their team. It shows you're genuinely interested and keeps you top of mind.
We think you need these skills to ace Microsoft Dynamics 365 Business Central FunctionalConsultant in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 Business Central. We want to see how you've tackled optimisation and improvements in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've helped clients enhance their ERP systems and what you can bring to our team.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've resolved complex issues or delivered enhancements. We love seeing how you approach challenges, so be sure to include those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Talent Locker
✨Know Your Dynamics Inside Out
Make sure you brush up on your Microsoft Dynamics 365 Business Central knowledge. Be ready to discuss specific features, functionalities, and how they can be optimised for different business needs. This will show that you're not just familiar with the system but also understand its potential for improvement.
✨Prepare Real-World Examples
Think of instances where you've successfully resolved complex issues or delivered enhancements in previous roles. Be prepared to share these stories during the interview, as they demonstrate your hands-on experience and problem-solving skills, which are crucial for this position.
✨Understand the Customer's Perspective
Since this role involves working closely with customers, it's essential to show that you can empathise with their challenges. Research common pain points businesses face with ERP systems and think about how you would address these in a consultative manner.
✨Collaborate and Communicate
Highlight your ability to work with various teams, including developers and stakeholders. Be ready to discuss how you’ve successfully collaborated in the past to deliver practical solutions. Good communication skills are key in this role, so make sure to convey your thoughts clearly during the interview.