At a Glance
- Tasks: Lead a dynamic team, manage technical enquiries, and drive operational improvements.
- Company: Globally recognised engineering solutions provider with a premium reputation.
- Benefits: Competitive salary up to £42k, excellent benefits, and flexible hours.
- Other info: Opportunity for career progression into broader leadership roles.
- Why this job: Shape a critical technical function and influence customer delivery in a premium environment.
- Qualifications: Degree in Mechanical Engineering and proven management experience required.
The predicted salary is between 42000 - 42000 £ per year.
A rare opportunity for a qualified Mechanical Engineer with industry or non-industry based team management or leadership experience, to take on a Technical Services Team Manager role within a globally recognised, premium engineering solutions provider. This is a hands-on leadership role, combining team management, technical oversight and operational improvement. You will play a key role in shaping how enquiries are triaged, solutions are defined, and customer outcomes are delivered.
The Role
You will lead the Technical Services function, ensuring the delivery of high-quality, responsive and solution-led technical support to customers, field sales teams and internal stakeholders across the UK and international network.
What We’re Looking For
- Degree in Mechanical Engineering (or equivalent level of technical qualification and aptitude) is a must have
- Proven management or team leading experience either within a technical/engineering or non-industry and non-technical environment
- Strong understanding of mechanical systems and technical applications
- Experience managing technical enquiries, quotations or solution-driven workflows
- Commercial awareness with the ability to identify opportunities from demand
- Highly organised with strong attention to detail
- Confident communicator, able to engage across technical and non-technical audiences
Key Responsibilities
- Leadership & Team Management
- Lead, develop and performance manage the Technical Services team
- Set clear priorities, workflows and service standards
- Build a collaborative, knowledge-sharing culture across the function
- Technical Oversight & Delivery
- Act as the escalation point for complex technical enquiries
- Oversee the triage and prioritisation of all incoming enquiries and quotation activity
- Ensure technical accuracy across solutions, specifications and applications
- Support technical evaluation to determine the correct solution pathway
- Process, Systems & Continuous Improvement
- Own and optimise Technical Services workflows, processes and automations
- Drive improvements across enquiry management, technical response and delivery timelines
- Manage and maintain technical resources, documentation and knowledge libraries
- Ensure alignment with wider business strategy and operational goals
- Commercial & Customer Impact
- Partner with sales and commercial teams to identify upsell and solution opportunities
- Support technical input into bids, projects and complex customer requirements
- Ensure a consistently high standard of customer experience and responsiveness
- Cross-Functional Collaboration
- Act as a key interface between technical services, engineering, sales and operations
- Support field sales, customer service teams and internal stakeholders
- Contribute to wider team activity, ensuring continuity during peak periods or resource gaps
- Compliance & Technical Governance
- Support compliance-related enquiries (e.g. material standards, regulatory requirements)
- Ensure adherence to quality, accuracy and engineering best practice
Why This Role?
- Opportunity to shape and lead a critical technical function
- Work within a premium, globally recognised engineering environment
- High-impact role with real influence across operations and customer delivery
- Platform to progress into broader leadership or commercial roles
Location/Hours: Fully onsite role at their beautiful premises in Hertfordshire - Core hours 08:45–17:00 (Mon–Thu), 08:45–16:00 (Fri), with flexitime options.
Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Technical Engineering Services Team Manager - Qualified Mechanical Engineer - Office Based in Hertfordshire - Up to £42k + Excellent benefits + hours in Stevenage employer: Talent Hunters
Join a globally recognised engineering solutions provider that values innovation and teamwork, offering a unique opportunity for a qualified Mechanical Engineer to lead a dynamic Technical Services team in Hertfordshire. With a strong emphasis on employee growth, you will benefit from a collaborative work culture, excellent benefits, and the chance to influence operational improvements while enjoying a supportive environment that prioritises professional development and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineering Services Team Manager - Qualified Mechanical Engineer - Office Based in Hertfordshire - Up to £42k + Excellent benefits + hours in Stevenage
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Talent Hunters.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Talent Hunters love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Talent Hunters and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Technical Engineering Services Team Manager - Qualified Mechanical Engineer - Office Based in Hertfordshire - Up to £42k + Excellent benefits + hours in Stevenage
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Talent Hunters and the Technical Engineering Services Team Manager - Qualified Mechanical Engineer - Office Based in Hertfordshire - Up to £42k + Excellent benefits + hours role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Talent Hunters
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Talent Hunters.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Talent Hunters.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Talent Hunters, making you a more appealing candidate.
