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- Tasks: Lead operational strategy and ensure smooth business running during growth.
- Company: Dynamic creative agency with a focus on innovation and people-first culture.
- Benefits: Hybrid work, competitive salary, and opportunities for professional development.
- Why this job: Shape the future of a creative agency while championing culture and sustainability.
- Qualifications: Experience in operations within a creative or marketing agency and strong leadership skills.
- Other info: Join a talented team and make a real impact in a vibrant environment.
The predicted salary is between 43200 - 72000 £ per year.
Operations & Resources Director, Marketing Agency
12 Month maternity contract
South East / Hybrid
Full-time
Start Date: 1 December 2025
We’re looking for a strategic and hands on Operations/ Resources Director with a marketing agency or creative studio background, to join a leading creative agency for a 12 month maternity cover. You will be ensuring the smooth running of the business during an exciting phase of growth.
As the operational backbone of the agency you’ll ensure the efficiency and performance across teams, systems and finances. Partnering with the senior leadership team, and reporting to the CEO, you’ll shape and deliver the agency’s growth strategy while maintaining a positive and people first culture.
Key responsibilities for this Operations & Resource Director job:
- Lead and deliver the agency’s operational strategy in line with business goals.
- Oversee financial processes using and forecasting with the FD and accounts team.
- Identify efficiencies across resourcing, systems and workflows.
- Support profitability and commercial insight across client accounts.
- Manage the Operations Co-ordinator and HR processes (contracts, onboarding).
- Champion company culture, wellbeing, DEI and sustainability initiatives.
- Oversee internal systems, workflow and financial operations with creative teams.
For this Operations Director job you should have:
- Proven experience in operations, resource or commercial leadership within a creative or marketing agency.
- Strong financial and strategic planning skills. Being Commercially astute.
- Experience of using tech tools for financial and planning systems.
- Up to date knowledge in AI and ideally qualification
- Excellent people management and communication skills.
Join a talented team shaping the future of a dynamic creative agency where operational excellence and creative energy go hand in hand.
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Operations and Resources Director employer: Talent Hub
Contact Detail:
Talent Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Resources Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing and creative sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the agency’s recent projects and their operational strategies. Show them you’re not just another candidate; you’re genuinely interested in how they work and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your skills in financial processes and team management, and don’t forget to mention your passion for fostering a positive company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen together!
We think you need these skills to ace Operations and Resources Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations & Resources Director role. Highlight your background in marketing agencies or creative studios, and don’t forget to showcase your financial and strategic planning skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience in operations and how you can contribute to the agency’s growth strategy while maintaining a positive culture.
Showcase Your People Skills: Since this role involves managing teams and championing company culture, make sure to highlight your people management and communication skills. Share examples of how you've successfully led teams or improved workplace culture in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Talent Hub
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of operations management, especially in a creative agency context. Be ready to discuss specific strategies you've implemented in the past that improved efficiency or performance.
✨Showcase Your Financial Acumen
Since financial processes are key in this role, prepare to talk about your experience with budgeting, forecasting, and financial planning. Bring examples of how you've used financial insights to drive operational success.
✨Demonstrate People Management Skills
This role requires strong people management abilities. Think of examples where you've successfully led teams or managed HR processes. Highlight how you foster a positive culture and support team wellbeing.
✨Be Ready to Discuss Tech Tools
Familiarise yourself with the tech tools relevant to operations and financial planning. Be prepared to discuss how you've used technology to streamline workflows or improve resource management in previous roles.
