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- Tasks: Lead operational strategy and ensure smooth business running during growth.
- Company: Dynamic creative agency with a people-first culture.
- Benefits: Hybrid role, competitive salary, and a vibrant work environment.
- Why this job: Join a leading agency and drive operational excellence while fostering creativity.
- Qualifications: Experience in operations within a creative or marketing agency is essential.
- Other info: Start date 1 December 2025; 4-day work week considered.
The predicted salary is between 48000 - 72000 £ per year.
We’re looking for a strategic and hands‑on Operations/Resources Director with a background in marketing agencies or creative studios to join a leading agency for a 12‑month maternity cover. You will ensure the smooth running of the business during a period of growth, driving operational excellence while maintaining a people‑first culture.
Key Responsibilities
- Lead and deliver the agency’s operational strategy in line with business goals.
- Oversee financial processes, forecasting and reporting with the finance and accounts teams.
- Identify efficiencies across resourcing, systems and workflows.
- Support profitability and commercial insight across client accounts.
- Manage the Operations Co‑ordinator and HR processes (contracts, onboarding).
- Champion company culture, wellbeing, DEI and sustainability initiatives.
- Oversee internal systems, workflow and financial operations with creative teams.
Qualifications
- Proven experience in operations, resource or commercial leadership within a creative or marketing agency.
- Strong financial and strategic planning skills; commercial acumen.
- Experience of using tech tools for financial and planning systems.
- Up‑to‑date knowledge of AI, ideally with relevant qualification.
- Excellent people‑management and communication skills.
Benefits
- Hybrid full‑time role (4 days per week considered).
- Start date 1 December 2025.
- Dynamic creative agency culture where operational excellence meets creative energy.
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Operations and Resources Director employer: Talent Hub
Contact Detail:
Talent Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Resources Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in marketing agencies or creative studios. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role emphasises a people-first approach, think about how you can showcase your experience in fostering a positive workplace environment during your discussions.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Operations and Resources Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations/Resources Director role. Highlight your background in marketing agencies or creative studios, and don’t forget to showcase your financial and strategic planning skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our people-first culture. Share specific examples of how you've driven operational excellence and supported team wellbeing in previous roles.
Showcase Your Tech Savvy: Since we value tech tools for financial and planning systems, mention any relevant software or tools you’ve used. If you have experience with AI, make sure to highlight that too – it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Talent Hub
✨Know Your Operations Inside Out
Make sure you’re well-versed in the operational strategies that drive success in marketing agencies. Brush up on your knowledge of financial processes, forecasting, and how to identify efficiencies in workflows. This will show that you’re not just a hands-on leader but also a strategic thinker.
✨Showcase Your People Skills
As this role emphasises a people-first culture, be prepared to discuss your experience in managing teams and fostering a positive work environment. Share specific examples of how you've championed company culture, wellbeing, and diversity initiatives in your previous roles.
✨Demonstrate Your Tech Savvy
Familiarise yourself with the tech tools used for financial and planning systems in creative agencies. Be ready to talk about any relevant AI knowledge or qualifications you have, as this is a key aspect of the role. Showing that you can leverage technology for operational excellence will set you apart.
✨Align with Their Vision
Research the agency’s mission and values, and think about how your personal values align with theirs. During the interview, express your enthusiasm for their growth and how you can contribute to their operational strategy while maintaining a strong focus on culture and sustainability.
