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- Tasks: Lead customer data reporting and analytics, turning insights into impactful strategies.
- Company: Thriving business in Central Brighton with a focus on customer data.
- Benefits: £50,000 - £55,000 salary, hybrid work, 24 days holiday, and healthcare.
- Why this job: Join a dynamic team and shape customer engagement through data storytelling.
- Qualifications: 4+ years in data analytics, strong communication skills, and experience with CRM systems.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 43000 - 58000 £ per year.
Talent Hub are looking for an experienced Customer Data Analyst to join a thriving business based in Central Brighton. You will play a key part of their Customer Data strategy at an exciting time for this successful company.
Key responsibilities for this Data and Insight Analyst job include:
- Lead the reporting, insight and analytics for the organisation, focusing on customer data and storytelling, providing pro-active reporting and actionable insights with a strong emphasis on customer acquisition and engagement and optimising lifetime member value.
- Regular monitoring and reporting on key customer data metrics.
- Support and provide guidance on the development of campaign and overall performance reporting, actionable insight and data-driven models for use across the customer lifecycle (e.g. engagement, attrition, lifetime value, segmentation and recommendations/next best action modelling).
- Produce data visualisations to help support and communicate important learning.
- Where possible, incorporate qualitative findings into quantitative reporting.
What you will need for this Data and Insight Analyst job:
- At least 4 years experience in a Data Analytics and Customer insight position.
- Membership or Customer Services, B2C, Travel or Leisure sector background.
- Experience of working with CRMs.
- Strong oral and written communication skills, with experience presenting data interpretation and insights to non-technical audiences.
- Experience in using data storytelling techniques.
- Knowledge of other data platforms such as Microsoft Customer Insights, Microsoft Customer Data, Microsoft Fabric, social marketing insights, and email marketing analytics would be beneficial.
- Experience in SQL, SAS, Python, or R programming.
- Knowledge of web analytics tools would be helpful but not essential.
- Some exposure to AI tools such as CoPilot.
Benefits include:
- 2 days office based
- 24 days holiday plus bank holidays
- Healthcare
- Hybrid working plus lots of other perks!
Data and Insights Analyst in Brighton employer: Talent Hub Resourcing Solutions Ltd
Contact Detail:
Talent Hub Resourcing Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and Insights Analyst in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising your data storytelling skills. Be ready to explain how your insights have driven customer engagement and acquisition in past roles. We want to see how you can bring that magic to our team!
✨Tip Number 3
Show off your analytical skills with a portfolio! Create a few case studies or visualisations that highlight your experience with customer data. This will give us a taste of what you can do before we even meet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team.
We think you need these skills to ace Data and Insights Analyst in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data and Insights Analyst role. Highlight your experience in data analytics, customer insights, and any relevant tools you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share specific examples of your past work with customer data and how you've used storytelling to drive insights. Keep it engaging and personal!
Showcase Your Technical Skills: Don’t forget to mention your technical skills! If you’ve got experience with SQL, Python, or any other relevant tools, make sure they stand out. We love seeing candidates who can bring their technical know-how to the table.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows us you’re really interested in joining our team!
How to prepare for a job interview at Talent Hub Resourcing Solutions Ltd
✨Know Your Data Inside Out
Make sure you’re well-versed in the key metrics and insights relevant to customer data. Brush up on your experience with CRM systems and be ready to discuss how you've used data storytelling techniques in past roles.
✨Showcase Your Technical Skills
Be prepared to talk about your proficiency in SQL, SAS, Python, or R programming. If you’ve worked with any data visualisation tools, mention those too! It’s all about demonstrating how you can leverage these skills to drive actionable insights.
✨Prepare for Scenario Questions
Think of specific examples where you’ve led reporting or analytics projects. Be ready to explain your thought process and the impact your insights had on customer acquisition or engagement strategies.
✨Communicate Clearly and Confidently
Since you'll be presenting data to non-technical audiences, practice explaining complex concepts in simple terms. This will show that you can bridge the gap between data and decision-making effectively.
