Guest Services Manager

The Company: * An award winning private members club * Non residential sporting venue * Renowned for exceptional service standards * A company focussed on developing its own employee’s and offering a superb career progression for driven talented individuals The Package: * £40,000 salary * Discounts across the group * Free leisure club membership * Enhanced maternity and paternity pay The Job Role: * Guest Services Manager for a private members club * Overseeing the reception team, ensuring exceptional service * Big focus on member retentions, ensuring members are fully satisfied with their club experience * Creating events for members across the calendar year * This is a fixed term 12 month role with the option to extending at the end. The Requirements: * The Guest Services Manager will have experience of managing hospitality teams and driving service standards. * The Guest Services Manager will have excellent communication skills * A self-starter with a genuine passion for food and eager to develop their team * The preferred Guest Services Manager will have experience of dealing with guest queries on a regular basis and be able to resolve issues. The Location: * Birmingham City Centre * Free on-site parking * Excellent transport links TH Contact Details: * Consultant: Adrian Pate * Telephone: (phone number removed) We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please reach out to us on (phone number removed)