At a Glance
- Tasks: Lead a dynamic team to enhance member experiences and drive revenue growth.
- Company: Award-winning club known for exceptional service and career development.
- Benefits: Up to £60,000 salary, discounts, free membership, enhanced parental leave.
- Other info: Located in Birmingham City Centre with excellent transport links.
- Why this job: Join a vibrant team and make a real impact in a prestigious venue.
- Qualifications: Experience managing senior teams in marketing, events, and sales required.
The predicted salary is between 54000 - 66000 £ per year.
The Company:
- An award winning club
- Non residential sporting venue
- Renowned for exceptional service standards
- A company focused on developing its own employees and offering superb career progression for driven talented individuals
The Package:
- Up to £60,000 salary
- Discounts across the group
- Free leisure club membership
- Enhanced maternity and paternity pay
The Job Role:
- Commercial Manager for a private venue
- Overseeing the reception, marketing and events team, ensuring exceptional service
- Big focus on member retention, ensuring members are fully satisfied with their club experience
- Creating events for members across the calendar year
- Strategic outlook on growing revenue for the venue
The Requirements:
- The Commercial Manager will have experience of managing senior teams including marketing, events and sales
- The Commercial Manager will have excellent communication skills
- Experience of independent properties essential for this role
The Location:
- Birmingham City Centre
- Free on-site parking
- Excellent transport links
Head of Memberships in Birmingham employer: Talent Hive
Talent Hive is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Birmingham. With competitive salaries, a generous bonus structure, and ample opportunities for professional growth, employees are empowered to excel in their roles while enjoying the vibrant local community. Join us to be part of a team that values your contributions and supports your career aspirations in the exciting world of hotel and MICE sales.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Memberships in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Talent Hive. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Talent Hive
Don't be shy about reaching out to Talent Hive directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Memberships in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Talent Hive and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Talent Hive
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
