Assistant Reservations Manager in Birmingham
Assistant Reservations Manager

Assistant Reservations Manager in Birmingham

Birmingham Full-Time 27500 - 38500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise hotel revenue and lead a dynamic reservations team.
  • Company: A beautiful independent hotel focused on exceptional service and work-life balance.
  • Benefits: Up to £33,000 salary, annual bonus, discounted hotel perks, free meals, and parking.
  • Why this job: Join a passionate team and make a real impact in the hospitality industry.
  • Qualifications: Experience in hotel reservations and strong leadership skills required.
  • Other info: Located in vibrant Birmingham City Centre with great career growth opportunities.

The predicted salary is between 27500 - 38500 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The Company

A beautiful independent hotel who are keen to progress and develop talented individuals. Renowned for exceptional food & service standards. Owners who are passionate about their people and work life balance.

The Package

  • Up to £33,000 per annum
  • Annual Bonus scheme
  • Discounted hotel benefits
  • Free staff meals
  • Onsite free parking

The Job Role

  • To maximize the hotel's revenue and drive the standards of the team
  • To work closely with the sales team and oversee the reservations team
  • Ensuring the highest standards of sales and customer service delivered at all times
  • An assistant Reservations Manager to develop and implement revenue management strategies to optimise room occupancy and revenue, along with overseeing the reservations process

The Requirements

  • The ideal assistant reservations manager will have previous experience within a hotel's reservations and reception department
  • Knowledge and experience with OTA's and other distribution channels
  • Responsible for guiding and mentoring the Reservations team
  • Experience with hotel PMS / RMS systems

The Location

Birmingham City Centre

Assistant Reservations Manager in Birmingham employer: Talent Hive

Join a beautiful independent hotel in Birmingham City Centre, where your career as an Assistant Reservations Manager will flourish in a supportive environment that values work-life balance and employee development. With competitive pay, annual bonuses, and unique benefits like discounted hotel stays and free meals, this is an excellent opportunity to be part of a passionate team dedicated to delivering exceptional service and fostering growth.
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Contact Detail:

Talent Hive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Reservations Manager in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you can contribute to the hotel's success.

✨Tip Number 3

Research the hotel! Know their values, mission, and what makes them unique. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're proactive and serious about landing that Assistant Reservations Manager role.

We think you need these skills to ace Assistant Reservations Manager in Birmingham

Revenue Management
Customer Service
Team Leadership
Sales Strategy
Reservations Management
Experience with OTA's
Distribution Channel Knowledge
Hotel PMS/RMS Systems
Mentoring Skills
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Assistant Reservations Manager role. Highlight your experience in hotel reservations and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experience aligns with our values. We love seeing genuine enthusiasm for the hospitality industry.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you implement a new strategy that improved occupancy rates? We want to hear about it! Numbers and results speak volumes.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let's make it happen!

How to prepare for a job interview at Talent Hive

✨Know Your Stuff

Before the interview, make sure you brush up on your knowledge of the hotel industry, especially around reservations and revenue management strategies. Familiarise yourself with common OTA platforms and hotel PMS/RMS systems, as this will show that you're serious about the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in hotel reservations and how you've contributed to maximising revenue in past roles. Use specific examples to illustrate your achievements and how they align with the expectations of the Assistant Reservations Manager position.

✨Demonstrate Team Leadership

Since you'll be overseeing the reservations team, highlight any leadership or mentoring experiences you've had. Talk about how you’ve motivated teams in the past and how you plan to maintain high standards of customer service and sales within the team.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask during the interview. This could include inquiries about the hotel's future plans, their approach to staff development, or how they measure success in the reservations department. It shows you're genuinely interested in the role and the company.

Assistant Reservations Manager in Birmingham
Talent Hive
Location: Birmingham

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