At a Glance
- Tasks: Oversee café operations, lead a dynamic team, and ensure top-notch service.
- Company: Join a vibrant café known for its commitment to quality and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to shine and grow.
- Why this job: Be a key player in creating memorable experiences for customers every day.
- Qualifications: 2+ years in management, strong leadership skills, and a passion for food.
The predicted salary is between 30000 - 40000 € per year.
Key Responsibilities
- Take full ownership of end-to-end café operations, staffing, cost control, and performance metrics.
- Lead, train, and discipline a team of service and kitchen staff to uphold high standards at all times.
- Maintain strict adherence to hygiene, food safety, and workplace safety requirements.
- Drive sales, manage food cost, labour cost, and negotiate with suppliers to ensure operational efficiency and profitability.
- Implement SOPs and uphold service consistency across shifts and outlets.
- Handle all customer feedback professionally and resolve any service recovery issues swiftly.
- Monitor inventory closely and ensure timely ordering and stock accuracy.
- Prepare and submit daily/weekly sales and operations reports to management.
- Be on the ground during peak hours, including weekends and public holidays.
- Take initiative to improve café systems, workflow, and staff productivity.
- Handle any emergency, staff shortage, or unexpected operational challenge promptly.
Requirements
- Minimum 2 years of hands-on management experience in a fast-paced F&B or café environment.
- Proven track record in team leadership, operational efficiency, and crisis handling.
- Strong people management and communication skills.
- Willing to lead by example and work frontline when required.
- High level of discipline, accountability, and resilience under pressure.
- Able to commit to peak periods, long hours, weekends, and public holidays without issue.
- Passion for food, service excellence, and team development.
manager in Penarth employer: TALENT HARBOR PTE. LTD.
As a manager at our vibrant café, you will thrive in a dynamic work culture that prioritises teamwork, service excellence, and personal growth. We offer competitive benefits, including flexible scheduling and opportunities for professional development, all within a supportive environment that values your contributions. Join us in a location that not only serves delicious food but also fosters a sense of community and belonging among staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land manager in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the hunt for a managerial role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific café, pop in during quieter hours and chat with the staff or manager. This not only shows your enthusiasm but also gives you a chance to make a memorable first impression.
✨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and operational efficiency. We recommend using real-life examples from your past experiences to showcase your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace manager in Penarth
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the café scene! Share your love for food and service excellence in your application. We want to know why you’re excited about this role and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight your hands-on management experience in fast-paced environments. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get to the point. We appreciate well-structured applications that make it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TALENT HARBOR PTE. LTD.
✨Know Your Café Operations
Make sure you understand the ins and outs of café operations. Brush up on key areas like staffing, cost control, and performance metrics. Being able to discuss how you've successfully managed these aspects in your previous roles will show that you're ready to take ownership.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and trained teams in the past. Highlight specific situations where you upheld high standards or resolved conflicts. This will demonstrate your ability to lead by example and manage a diverse team effectively.
✨Be Ready for Operational Challenges
Think about times when you've had to handle unexpected challenges, like staff shortages or customer complaints. Be prepared to share these experiences and how you resolved them swiftly. This shows your resilience and problem-solving skills under pressure.
✨Passion for Service Excellence
Express your passion for food and service during the interview. Share what motivates you to maintain high standards and how you plan to drive sales and improve systems. This enthusiasm can set you apart from other candidates who may not convey the same level of commitment.
