At a Glance
- Tasks: Manage key retail accounts and drive growth in a dynamic FMCG environment.
- Company: Join a growing FMCG business in Wolverhampton with a supportive culture.
- Benefits: Competitive salary, car allowance, performance bonus, and hybrid working model.
- Other info: Genuine career progression opportunities in a high-profile grocery sector.
- Why this job: Influence business growth and strategy while building strong customer relationships.
- Qualifications: Proven experience in FMCG and strong relationship-building skills required.
Talent Guardian is partnering with a growing FMCG business in the Wolverhampton area to recruit a Senior National Account Manager. This is an excellent opportunity for a commercially driven individual with grocery experience to manage key retail accounts, drive growth and build strong relationships with major UK retailers. Reporting into senior leadership, you'll take ownership of key customer relationships, identify new commercial opportunities and use data-led insights to drive sales and profitability. Working closely with Marketing, Supply Chain, Finance and Operations, you'll play a key role in delivering customer plans and supporting the continued growth of the business.
Key Responsibilities
- Manage and develop relationships with major grocery retail accounts.
- Deliver sales, revenue and profitability targets across your customer portfolio.
- Lead annual business planning and joint business planning activities with retailers.
- Identify opportunities for growth through range reviews, promotions, distribution gains and new product launches.
- Analyse account performance and retailer data to identify trends, risks and opportunities.
- Build and present compelling customer proposals and business reviews.
- Negotiate trading terms, promotional plans and commercial agreements.
- Work cross-functionally to ensure successful delivery of customer plans.
- Develop account strategies that support both short-term performance and long-term growth.
- Provide accurate forecasting and pipeline management.
- Monitor market trends, competitor activity and category performance to drive strategic recommendations.
What We're Looking For
- Proven experience as a National Account Manager or Senior National Account Manager within FMCG.
- Grocery experience is essential.
- Demonstrable experience managing and growing major retail accounts.
- Strong relationship builder who enjoys developing partnerships rather than simply maintaining accounts.
- Resilient and commercially focused with the ability to perform under pressure.
- Positive, proactive approach with a 'glass half full' mentality.
- Strong commercial awareness and ability to spot opportunities for growth.
- Excellent communication skills with the confidence to influence and challenge constructively where required.
- Comfortable operating independently and taking ownership of customer relationships.
- Strong presence and credibility when presenting to retailer buyers and senior stakeholders.
Technical & Commercial Skills
- Advanced Excel skills including pivot tables and data analysis.
- Strong understanding of retailer data and account performance metrics.
- Ability to conduct gap analysis and identify commercial opportunities.
- Highly analytical with the ability to convert data into actionable growth plans.
- Confident creating customer presentations, performance reviews and commercial proposals.
- Strong forecasting and planning capability.
- Able to present complex commercial information clearly and confidently to both internal and external stakeholders.
Why Join?
- Competitive salary package.
- Car allowance.
- Performance-related bonus.
- Hybrid working model.
- High-profile grocery accounts.
- Opportunity to influence business growth and strategy.
- Supportive and entrepreneurial culture.
- Genuine career progression opportunities within a growing FMCG business.
If you're an ambitious Senior National Account Manager with grocery experience and a passion for building customer relationships, we'd love to hear from you.
Senior NAM employer: Talent Guardian
Join a dynamic FMCG business in Wolverhampton that values innovation and growth, offering a competitive salary package, car allowance, and performance-related bonuses. With a supportive and entrepreneurial culture, you'll have the opportunity to influence business strategy while developing key relationships with major grocery accounts, all within a hybrid working model that promotes work-life balance and genuine career progression opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior NAM
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FMCG industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their products, market position, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role and the business.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience managing retail accounts and how you've driven growth in the past. Use specific examples to demonstrate your skills and achievements, making it clear why you're the perfect fit for the Senior NAM role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Senior NAM
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior National Account Manager role. Highlight your grocery experience and any key achievements in managing retail accounts. We want to see how you've driven growth and built relationships in your previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven sales, and don't forget to show off that positive, proactive attitude we love.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your advanced Excel skills and your ability to turn data into actionable insights. We want to know how you've used data to identify opportunities and drive performance in your past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Talent Guardian
✨Know Your Accounts Inside Out
Before the interview, make sure you research the major grocery retail accounts you'll be managing. Understand their business models, recent performance, and any challenges they face. This will help you demonstrate your knowledge and show that you're ready to take ownership of these relationships.
✨Showcase Your Data Skills
Since the role requires advanced Excel skills and data analysis, be prepared to discuss specific examples where you've used data to drive sales or identify growth opportunities. Bring along any relevant reports or presentations you've created to illustrate your analytical capabilities.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like negotiating trading terms or developing account strategies. Think through your past experiences and prepare concise stories that highlight your problem-solving skills and commercial awareness.
✨Demonstrate Your Relationship-Building Skills
This role is all about building strong partnerships, so be ready to talk about how you've successfully developed relationships with key stakeholders in the past. Use examples that showcase your proactive approach and ability to influence others positively.
