At a Glance
- Tasks: Manage key customer accounts and drive growth through exceptional service.
- Company: Fast-paced, forward-thinking business in Poole with a collaborative culture.
- Benefits: Excellent benefits package, free lunch Fridays, unlimited snacks, and employee discounts.
- Other info: Modern office, social events, and opportunities for personal and professional growth.
- Why this job: Join a dynamic team that values initiative and rewards results while growing your career.
- Qualifications: Experience in account management or client services with strong relationship-building skills.
The predicted salary is between 36225 - 44275 £ per year.
Are you a commercially astute relationship builder with a passion for delivering exceptional customer service and driving account growth? Talent Guardian is proud to be partnering with a fast-paced, forward-thinking business in Poole to find a proactive Account Manager who thrives in a collaborative, high-energy environment.
This is an opportunity to join a team that values initiative, rewards results, and is committed to both personal and professional growth.
- Managing and nurturing a portfolio of key customer accounts to drive growth, retention, and satisfaction.
- Handling the full customer journey—calls, emails, quotes, CRM updates, order management, and post-sale support.
- Analysing account data to spot whitespace opportunities and increase profitability.
- Collaborating with internal teams including Sales, Operations, and Marketing to meet customer needs.
- Scheduling account reviews and maintaining up-to-date records of all client interactions and changes.
- Delivering memorable service experiences and identifying areas for continuous improvement.
B2B or B2C experience in account management, client services, or a similar customer-facing role. Confidence in communicating over phone and video calls. Strong commercial awareness and the ability to interpret data to identify opportunities. Excellent relationship-building skills with a proactive and professional approach.
Modern, open-plan office environment with free onsite parking, unlimited ‘tuck shop’ snacks, free lunch every Friday, company social and corporate events, perks at work scheme (exclusive employee discounts), ‘Giveback Days’ – with meals cooked by the Senior Management Team, complementary Happy Birthday vouchers, short walk to a large supermarket, cycle to work scheme, eye care vouchers, employee assistance programme (EAP).
Growth by Sharing bonus scheme, holiday buy-back scheme: buy up to 5 days and sell up to 2 (run annually in January), company sick pay, reserved 3 holiday days for Christmas closure, annual leave increases with service.
Manager-Account Manager in Poole employer: Talent Guardian
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