At a Glance
- Tasks: Manage key customer accounts and drive growth through exceptional service.
- Company: Fast-paced, forward-thinking business in Poole with a collaborative culture.
- Benefits: Competitive salary, free lunch Fridays, unlimited snacks, and employee discounts.
- Other info: Dynamic environment with excellent opportunities for personal and professional growth.
- Why this job: Join a team that values initiative and rewards results while growing your career.
- Qualifications: Experience in account management or client services with strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Monday to Friday
Excellent benefits package £33,000 - £35,000
Are you a commercially astute relationship builder with a passion for delivering exceptional customer service and driving account growth? Talent Guardian is proud to be partnering with a fast-paced, forward-thinking business in Poole to find a proactive Account Manager who thrives in a collaborative, high-energy environment. This is an opportunity to join a team that values initiative, rewards results, and is committed to both personal and professional growth.
What You’ll Be Doing:
- Managing and nurturing a portfolio of key customer accounts to drive growth, retention, and satisfaction.
- Handling the full customer journey—calls, emails, quotes, CRM updates, order management, and post-sale support.
- Analysing account data to spot whitespace opportunities and increase profitability.
- Collaborating with internal teams including Sales, Operations, and Marketing to meet customer needs.
- Scheduling account reviews and maintaining up-to-date records of all client interactions and changes.
- Delivering memorable service experiences and identifying areas for continuous improvement.
What You’ll Bring:
- B2B or B2C experience in account management, client services, or a similar customer-facing role.
- Confidence in communicating over phone and video calls.
- Strong commercial awareness and the ability to interpret data to identify opportunities.
- Excellent relationship-building skills with a proactive and professional approach.
- Strong organisational skills, high attention to detail, and the ability to multitask in a fast-paced environment.
The Benefits:
- Modern, open-plan office environment
- Free onsite parking
- Unlimited ‘tuck shop’ snacks
- Free lunch every Friday
- Charity dress-down day every Friday
- Company social and corporate events
- Perks at Work scheme (exclusive employee discounts)
- Subsidised workplace massage
- ‘Giveback Days’ – with meals cooked by the Senior Management Team
- Complementary Happy Birthday vouchers
- Short walk to a large supermarket
- Cycle to Work scheme
- Eye care vouchers
- Employee Assistance Programme (EAP)
Recognition & Rewards:
- “Growth by Sharing” bonus scheme
- Holiday buy-back scheme: buy up to 5 days and sell up to 2 (run annually in January)
- Company sick pay
- Reserved 3 holiday days for Christmas closure
- Annual leave increases with service: +2 days after 2 years, +1 day after 4 years, +1 day after 6 years
Apply today!
Account Manager in Poole employer: Talent Guardian
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