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- Tasks: Manage customer accounts, collect debts, and ensure timely payments.
- Company: Join a well-established and growing business in Poole.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on teamwork and customer service.
- Why this job: Play a key role in maintaining strong cash flow while building relationships.
- Qualifications: Experience in credit control or finance with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Talent Guardian are working with a well-established and growing business to recruit a Credit Controller to join their busy finance team in Poole on a FTC. This is a fantastic opportunity for someone who enjoys building relationships, managing accounts, and playing a key role in maintaining strong cash flow within a commercial environment. You will take ownership of customer accounts, ensuring debts are effectively managed and payments are collected in a timely manner. This position combines credit control expertise with a strong customer service focus, acting as a key point of contact for account queries.
Key Responsibilities- Manage and collect outstanding debts, ensuring timely payments and minimising risk
- Act as the main point of contact for customer account queries
- Reconcile accounts and manage customer portals, including EDI systems
- Assess new and existing customers for creditworthiness, setting appropriate credit limits
- Resolve invoice and payment discrepancies quickly and efficiently
- Produce and issue statements, reminder letters, and overdue notices
- Monitor accounts on stop/credit hold and share regular reporting updates
- Build strong working relationships with both customers and internal teams
- Support month-end processes, including consolidated invoicing
- Escalate any significant risks or concerns where appropriate
- Previous experience in a credit control or finance role
- Strong communication skills with a customer-focused approach
- High attention to detail and strong organisational skills
- Experience working with finance systems and customer account portals (EDI knowledge beneficial)
- Ability to prioritise workload and manage multiple accounts effectively
Credit Controller in London employer: Talent Guardian
Contact Detail:
Talent Guardian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for interviews by brushing up on your credit control knowledge. Be ready to discuss how you've managed accounts and resolved discrepancies in the past. We want to see your expertise shine through!
✨Tip Number 3
Show off your customer service skills! In your conversations, highlight how you’ve built strong relationships with clients and internal teams. This role is all about communication, so let us see how you can connect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and finance roles. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Share specific examples of how you've built relationships and managed accounts effectively.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any customer service experiences that demonstrate your ability to handle account queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Talent Guardian
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss specific metrics. Understand how to manage outstanding debts and the importance of cash flow in a business. This will show that you’re not just familiar with the role, but that you can contribute to the company’s financial health.
✨Showcase Your Communication Skills
Since this role involves building relationships, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved disputes or clarified account queries. This will highlight your customer-focused approach and ability to handle sensitive situations.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work, especially when reconciling accounts or managing customer portals. You might want to share specific instances where your attention to detail made a difference in your previous roles. This will reassure them that you can handle the intricacies of credit control.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing multiple accounts under tight deadlines. Practise your responses to these scenarios, focusing on your problem-solving skills and how you prioritise tasks. This will demonstrate your readiness for the fast-paced environment they offer.