At a Glance
- Tasks: Manage the entire order cycle and ensure smooth processing for B2B clients.
- Company: Fast-growing company with international partnerships across the UK and Europe.
- Benefits: Competitive salary, hybrid working, and a dynamic work environment.
- Other info: Opportunity to work with international suppliers and enhance your logistics expertise.
- Why this job: Join a vibrant team and make an impact in a global supply chain.
- Qualifications: 5+ years in order processing and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
We're working with an amazing client who are growing fast and on the hunt for an experienced, detail-driven Order Processing Coordinator to take ownership of their customer order journey from start to finish. This is a brilliant opportunity to join a business with established B2B partnerships right across the UK and Europe, supplying distributors, retailers and commercial clients. Products are manufactured overseas, so there's a genuinely international flavour to the role and plenty of variety day to day.
What you'll be doing:
- Manage the full end-to-end order cycle — receiving, validating and entering customer orders, confirming availability, pricing, lead times and shipping terms, and keeping everything accurate and moving.
- Work across multiple currencies and two separate ERP systems, so a sharp eye for detail and a 'right first time' mindset are absolutely essential.
- Keep customers updated on order status, tracking and any delays.
- Coordinate with warehouse, workshop, couriers and procurement to keep things on track.
- Produce customer-specific paperwork in line with each client's own SOPs.
- Handle export documentation for orders heading outside the EU, liaising with the relevant authorities for certified customs paperwork.
- Monitor stock levels and flag low stock, backorders or delays early.
- Build reports on open orders, backorders and delivery KPIs, and spot ways to make the whole process slicker.
You'll be a key point of contact for B2B customers, including mid and senior management on the client side, so confident, professional communication is a must. You'll also provide holiday and overflow cover for a closely related role within the team.
What we're looking for:
- 5+ years in order processing, logistics or supply chain coordination.
- Experience working with international suppliers (ideally China-based).
- A track record supporting UK and European B2B clients, with a grasp of commercial expectations and basic customs requirements.
- Confident on ERP / order management systems.
- Strong Excel / Google Sheets skills.
- Excellent communication and organisation, and the ability to juggle competing priorities.
Nice to have:
- Knowledge of export logistics, customs and Incoterms (FOB, EXW, DDP).
- Background working with distributors, retailers or wholesale customers.
If this sounds like you, get in touch. We'd love to tell you more.
Order Processing Coordinator (bi-lingual (EN/DE) in Guildford employer: Talent Guardian
Join a dynamic and rapidly growing company in Guildford, where your role as an Order Processing Coordinator will be pivotal in managing the customer order journey across the UK and Europe. With a hybrid working model, a supportive work culture, and opportunities for professional growth, you'll thrive in an environment that values detail-oriented individuals and fosters international collaboration. Enjoy the unique advantage of working with established B2B partnerships while contributing to a team that prioritises excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Order Processing Coordinator (bi-lingual (EN/DE) in Guildford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Talent Guardian and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Talent Guardian!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Talent Guardian keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Order Processing Coordinator (bi-lingual (EN/DE) in Guildford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Talent Guardian:This is your chance to really connect with the team at Talent Guardian. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Talent Guardian
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Talent Guardian.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Talent Guardian that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Talent Guardian. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
