At a Glance
- Tasks: Manage customer enquiries and deliver exceptional service in a fast-paced environment.
- Company: Join a friendly and supportive team at a well-established business.
- Benefits: Earn £12.76 per hour with opportunities for growth and development.
- Other info: Immediate start available in a dynamic and welcoming team.
- Why this job: Make a real impact while helping people every day.
- Qualifications: Previous customer service experience and excellent communication skills.
Temporary Customer Service Role - Surrey
Job Type: Temp- Perm
Salary: £12.76 per hour
Talent Guardian are delighted to be recruiting on behalf of one of our growing clients for a Temporary Customer Service role based in Guildford. This is an exciting opportunity to join a friendly, supportive, and fast-paced team within a well-established business that truly values exceptional customer service. If you enjoy helping people, thrive in a busy environment, and are looking for a role where no two days are the same, we would love to hear from you.
Key Responsibilities:
- Managing inbound customer enquiries via phone and email
- Delivering a professional, friendly, and efficient customer experience
- Processing orders and updating customer records accurately
- Resolving customer queries and providing timely solutions
- Supporting the wider team with general administrative duties
- Building positive relationships with customers and colleagues alike
- Booking deliveries and collections
What we are looking for:
- Previous experience within a customer service role
- Excellent communication and interpersonal skills
- A positive, can-do attitude with a proactive approach to work
- Strong organisational skills and attention to detail
- Comfortable working within a fast-paced environment
- Confident using Microsoft Office and internal systems
- Full UK driving licence
This role would suit someone who is immediately available and looking to join a welcoming team where they can make a real impact from day one.
Apply today
Customer Service Advisor in Fairlands employer: Talent Guardian
Join a dynamic and supportive team in Guildford as a Customer Service Advisor, where your contributions are truly valued. Our company fosters a friendly work culture that prioritises exceptional customer service, offering you the chance to grow professionally while enjoying a fast-paced environment. With competitive pay and opportunities for personal development, this role is perfect for those eager to make a meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Fairlands
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you resolved customer issues effectively. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Service Advisor in Fairlands
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your previous experience in customer service and how it aligns with the key responsibilities mentioned in the job description.
Show Off Your Skills:Don’t forget to showcase your excellent communication and interpersonal skills. We want to see how you can deliver a friendly and efficient customer experience, so give us examples of how you've done this in the past!
Be Proactive:We love a positive, can-do attitude! In your application, mention times when you took initiative or went above and beyond to resolve customer queries. This will show us that you're ready to thrive in our fast-paced environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our friendly team!
How to prepare for a job interview at Talent Guardian
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss your previous experiences and how you handled specific situations. Think about examples where you went above and beyond for a customer, as this will show your commitment to exceptional service.
✨Show Off Your Communication Skills
Since this role involves managing customer enquiries, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with answering questions about your communication style and how you handle difficult conversations.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your time and tasks in a busy environment. Have examples ready that showcase your attention to detail and how you prioritise your workload, especially when dealing with multiple customer queries at once.
✨Be Ready to Discuss Teamwork
This role is all about building positive relationships, so think of times when you collaborated effectively with colleagues. Highlight your ability to support a team and contribute to a friendly work atmosphere, as this aligns perfectly with what the company values.
