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- Tasks: Manage customer accounts and ensure smooth cash flow while providing excellent service.
- Company: Join a growing family business with a supportive and fun team culture.
- Benefits: Enjoy 22 days holiday, free lunch Fridays, and fun staff events.
- Why this job: Make a real impact in a diverse company while developing your skills in credit control.
- Qualifications: Experience in credit control, strong organizational skills, and proficiency in Excel and accounting software.
- Other info: Work Monday to Friday, 8am - 5pm, in a friendly and dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised, confident and proactive credit controller with a passion for delivering excellent customer service? Our client, a growing family business, is seeking a Credit Controller to join their finance team. This is a fantastic opportunity to play a key role in managing customer accounts, ensuring smooth cash flow and working with an excellent team. What You’ll Do Act as the main point of contact for customer account queries, building and maintaining strong relationships. Monitor and control customer debts, prioritising cash flow and minimising risk. Evaluate new and existing accounts for creditworthiness and recommend appropriate credit terms. Manage reconciliation tasks, including customer portals and integrations (EDI). Create and distribute account statements, overdue letters, and credit status reports. Collaborate closely with sales and finance teams to resolve issues and improve processes. Provide exceptional service while adhering to strict procedures. Key Skills & Experience Credit control experience. Strong organisational and time management skills. Proficiency in Excel, Outlook, and accounting software. A customer-focused approach with excellent communication and relationship management abilities. Analytical mindset with problem-solving skills. Resilience and the ability to thrive under pressure and manage high workloads. A friendly, confident and personable personality! Extras Monday to Friday, 8am – 5pm 40 hours per week 22 days holiday plus bank holidays, with the opportunity to buy more Business closes over Christmas Fun staff events Free lunch Fridays Why Join? This is more than just a credit control role. You’ll have the chance to make a tangible impact, drive efficiencies, and be part of a supportive, friendly and fun team within a diverse and close-knit company. If you’re self-motivated, driven, and ready for a new challenge, we want to hear from you
Credit Controller employer: Talent Guardian
Contact Detail:
Talent Guardian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the company's values and culture. Since this is a family business, showing that you align with their ethos and can contribute to a friendly work environment will set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. As the main point of contact for customer queries, demonstrating your ability to build strong relationships will be crucial.
✨Tip Number 3
Prepare to discuss your experience with credit control and how you've successfully managed customer debts in the past. Be ready to share specific examples that showcase your analytical mindset and problem-solving abilities.
✨Tip Number 4
Show enthusiasm for collaboration. Since you'll be working closely with sales and finance teams, expressing your eagerness to improve processes and resolve issues together will demonstrate your team-oriented approach.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your credit control experience in your CV and cover letter. Provide specific examples of how you've managed customer accounts, monitored debts, and improved cash flow.
Showcase Your Skills: Clearly outline your strong organizational and time management skills. Mention your proficiency in Excel, Outlook, and any accounting software you have used, as these are crucial for the role.
Demonstrate Customer Focus: In your application, illustrate your customer-focused approach. Share instances where you've built strong relationships with clients or resolved issues effectively, showcasing your excellent communication skills.
Express Your Personality: Since the company values a friendly and personable personality, don't hesitate to let your character shine through in your application. Use a warm tone and express your enthusiasm for being part of a supportive team.
How to prepare for a job interview at Talent Guardian
✨Show Your Organisational Skills
As a Credit Controller, being organised is key. Prepare examples of how you've successfully managed customer accounts and cash flow in the past. Highlight your time management skills and how you prioritise tasks to ensure smooth operations.
✨Demonstrate Customer Service Excellence
Since the role emphasizes delivering excellent customer service, be ready to discuss situations where you've built strong relationships with clients. Share specific examples that showcase your communication skills and ability to resolve issues effectively.
✨Highlight Your Analytical Mindset
The job requires an analytical approach to evaluate creditworthiness. Prepare to discuss your experience with assessing customer accounts and making recommendations based on data. Show how your problem-solving skills have led to successful outcomes.
✨Be Personable and Confident
A friendly and confident personality is essential for this role. Practice your responses to common interview questions, ensuring you come across as approachable and self-assured. Remember, the interview is also about them getting to know you!
