Internal Sales Executive
Location: Brierley Hill
Salary: £35,000 - £40,000 DOE + Bonus
Job Type: Full Time, Permanent
Working Hours:
- Monday to Thursday: 8:30am - 5:00pm
- Friday: 8:30am - 4:30pm
Fully office based
The Opportunity
Talent Guardian are recruiting for an enthusiastic and driven Internal Sales Executive to join a well-established and successful business within the metals and materials supply industry, based in Brierley Hill, West Midlands. This is a fantastic opportunity for someone who enjoys building customer relationships, generating new business and providing excellent customer service.
We are open to candidates with previous experience within the metals industry, as well as motivated individuals with a strong sales or customer service background who are keen to learn and develop their careers. You will be joining a supportive sales team, managing your own customer accounts, identifying new opportunities and helping to drive business growth.
Responsibilities
- Making outbound sales calls to existing and lapsed customers to identify new business opportunities.
- Following up on customer quotations and enquiries to maximise sales opportunities.
- Building and maintaining strong relationships with customers, managing your own portfolio of accounts.
- Handling inbound customer enquiries, providing quotations and processing orders accurately.
- Proactively generating new leads and developing new business.
- Liaising with suppliers to obtain competitive quotations for customer requirements.
- Supporting purchasing activities and working closely with the wider sales and purchasing teams.
- Responding to customer queries and complaints, ensuring they are handled professionally and efficiently.
- Maintaining accurate customer records and sales activity using CRM systems.
- Working towards individual and team sales targets.
About You
- Previous experience within internal sales, telesales, account management or a customer-facing commercial role.
- A confident and professional telephone manner, with the ability to build strong customer relationships.
- A proactive approach to sales, with the confidence to make outbound calls and identify opportunities.
- Excellent communication, organisation and time management skills.
- Strong computer skills, including Microsoft Office, and the ability to learn new systems.
- A positive attitude, strong work ethic and motivation to achieve targets.
- The ability to work independently while contributing to a supportive team environment.
Experience within the metals, engineering, manufacturing or materials supply industry would be highly advantageous, but is not essential. Full consideration will be given to candidates with transferable sales skills and a willingness to learn.
Salary & Benefits
- £35,000 - £40,000 DOE
- Additional bonus structure linked to branch performance and achievement of targets.
- Permanent, full-time opportunity.
- Monday to Friday working hours, with no weekend working.
- Opportunity to develop your sales career within an established business.
Interested?
If you're a motivated sales professional who enjoys building relationships, winning business and delivering excellent customer service, we'd love to hear from you.
Internal Sales Executive in Brierley Hill employer: Talent Guardian
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