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- Tasks: Manage incoming customer enquiries and qualify leads for the sales team.
- Company: Join a supportive team at Talent Guardian in Alton, Hampshire.
- Benefits: £26,500 salary, bonuses, 20 days holiday, and full training provided.
- Other info: Fast-paced environment with opportunities for long-term growth.
- Why this job: No cold calling! Make a real impact while building your career.
- Qualifications: Confident communicator with some customer service or sales experience.
The predicted salary is between 26500 - 26500 £ per year.
Talent Guardian are delighted to announce that we are recruiting for an Inbound Customer Service Executive, for our client based in Alton, Hampshire. This is an incredible 12-week temp to perm opportunity. This role plays a key part in managing all incoming leads generated from customer enquiries, all warm leads, with no cold calling involved.
You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail.
Key Responsibilities- Handle all incoming online enquiries quickly and professionally
- Contact customers to confirm details and qualify interest
- Record accurate information on the internal system
- Pass qualified leads to the relevant sales or account management team
- Manage a high volume of daily calls while maintaining quality standards
- Provide an excellent customer experience at all times
- Work closely with colleagues to ensure smooth handover of leads
- Confident and clear communicator, comfortable speaking with customers by Whatsapp, phone and email
- Self-motivated and able to work independently
- Organised and reliable, with strong attention to detail
- Able to commute to the office in Alton five days a week
- Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation)
- Positive attitude and a desire to perform to a high standard
- £26,500 annual salary
- £10 bonus per converted lead that sells
- 20 days holiday + 8 bank holidays
- Supportive office environment with full training provided
- Opportunity to build a long-term career within a growing business
Apply down below with us today, and we will be in touch shortly.
Inbound Sales & Customer Service Executive in Basingstoke employer: Talent Guardian
Contact Detail:
Talent Guardian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales & Customer Service Executive in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, being clear and confident is key. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills. With a high volume of calls and leads, demonstrating how you manage your time and keep track of details can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Inbound Sales & Customer Service Executive in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inbound Sales & Customer Service Executive role. Highlight any relevant experience you have in customer service or sales, and don’t forget to mention your attention to detail and ability to handle high volumes of enquiries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for this fast-paced role. Be sure to mention your positive attitude and desire to perform at a high standard.
Showcase Your Skills: In your application, make sure to highlight your organisational skills and reliability. We want to see how you manage your time and ensure quality standards while handling multiple enquiries. Give us examples!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you quickly. We’re excited to hear from you and see how you can contribute to our team!
How to prepare for a job interview at Talent Guardian
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Inbound Sales & Customer Service Executive. Familiarise yourself with handling customer enquiries and qualifying leads, as this will show your potential employer that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice clear and confident communication. You might want to rehearse common customer scenarios or questions with a friend to ensure you can articulate your thoughts well during the interview.
✨Showcase Your Organisational Skills
Given the fast-paced nature of the job, be prepared to discuss how you manage your time and stay organised. Share specific examples from your past experiences where you successfully handled multiple tasks while maintaining attention to detail.
✨Demonstrate a Positive Attitude
Employers love candidates who bring a positive vibe to the team. During your interview, express your enthusiasm for the role and the company. A can-do attitude can set you apart from other candidates and show that you're ready to contribute to a supportive office environment.