At a Glance
- Tasks: Manage customer accounts, identify growth opportunities, and deliver exceptional service.
- Company: Join a fast-paced global solutions provider in Poole.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Dynamic office culture with a focus on teamwork and customer satisfaction.
- Why this job: Make a real impact by building lasting relationships and driving sales success.
- Qualifications: Experience in account management or sales, strong communication skills, and a proactive mindset.
The predicted salary is between 37350 - 45650 £ per year.
- Monday to Friday
- Office based
- Talent Guardian is recruiting an experienced
Account Manager to join the office-based Sales team of a fast-paced, forward-thinking global solutions provider in Poole.
This is a commercially focused account-management role combining outstanding customer service with proactive sales activity.
You'll manage and develop existing customer accounts, identify opportunities for growth and build trusted, long-lasting relationships.
- What you'll be doing
- Proactively contact existing customers by telephone and email.
- Manage and develop a portfolio of customer accounts.
- Identify opportunities to increase revenue and profitability.
- Analyse customer accounts to uncover additional product and sales opportunities.
- Promote relevant existing and new products to customers.
- Arrange appointments for Business Development Managers.
- Manage quotation requests and follow up on outstanding opportunities.
- Work with internal teams to confirm stock availability, pricing and delivery schedules.
- Maintain accurate customer, project and opportunity information within the CRM.
- Use CRM and ERP systems to identify opportunities for account growth.
- Develop an in-depth understanding of each customer, including key contacts, decision-makers and changing business needs.
- Schedule and support customer account reviews with Business Development Managers and Sales Support.
- Research relevant industry trends and recommend suitable products or ranges.
- Monitor customer feedback and NPS scores to identify areas for improvement.
- Resolve customer complaints professionally and within agreed timescales.
- Build strong working relationships across Sales, Marketing, Finance, Procurement, Fulfilment and Operations.
- Deliver a memorable and consistently high-quality service at every customer touchpoint.
What we're looking for
- Previous account management, sales or customer-development experience within a B2B or B2C environment.
- Confidence selling over the telephone and through virtual meetings.
- A proactive and commercially minded approach.
- The ability to interpret customer data and convert insights into sales opportunities.
- Strong relationship-building and customer-service skills.
- Effective negotiation and influencing abilities.
- Excellent written and verbal communication skills.
- Confidence using CRM and ERP systems.
- The ability to manage your own workload and work with autonomy.
- A genuine interest in developing detailed product and industry knowledge.
- A tenacious, positive and collaborative approach.
You'll be someone who takes ownership, anticipates customer needs and cares about delivering an excellent experience.
You'll enjoy working towards commercial goals while building relationships based on trust, service and reliability.
Sales Account Manager in Poole employer: Talent Guardian Careers
Join a well-established food manufacturer located on the picturesque Wiltshire, Berkshire and Hampshire border, where your contributions as a Site Engineer will be truly valued. With a competitive salary package, including a generous night shift bonus, and a supportive work culture that fosters employee growth, you will have the opportunity to make a real impact within a close-knit engineering team. This role not only offers hands-on experience but also significant potential for career advancement in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Poole
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Account Manager at Talent Guardian Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Talent Guardian Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Account Manager in Poole
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Talent Guardian Careers:When writing your cover letter, make sure to tailor your message specifically for Talent Guardian Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Talent Guardian Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Talent Guardian Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Talent Guardian Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Talent Guardian Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
