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- Tasks: Set up IT devices, provide support, and manage networks for clients.
- Company: Trusted IT services provider with over 20 years of experience.
- Benefits: 20 days holiday, pension scheme, and training opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: 3+ years in IT support and customer service, Level 3 or 4 IT qualification.
- Other info: Exciting career growth in a supportive environment.
The predicted salary is between 24000 - 32000 £ per year.
Our client is a trusted provider of professional IT services, specialising in business IT support, server and network infrastructure, Microsoft 365 solutions, IT security, cloud hosting, remote monitoring and management, backup and disaster recovery, web design and more.
With over two decades of experience delivering reliable, secure and tailored IT solutions, they work closely with clients to ensure their technology runs smoothly and efficiently, helping businesses reduce downtime and achieve their growth goals.
What's in it for you?
- 20 days holiday + Bank Holidays
- Nest Pension Scheme
- Opportunity to work with a variety of IT systems and grow your skills in a dynamic environment
- Support or contribution towards industry training courses if desired
Are you the right person for the job?
- 3+ years' experience in IT support
- 3+ years' experience in customer service
- Level 3 or 4 IT qualification (or equivalent)
- Strong understanding of Windows PC and Server hardware/software
- Networking knowledge, including DHCP, DNS, VPN (L2TP, OpenVPN, Site2Site)
- Experience with Microsoft 365, Azure, Entra, SharePoint, Veeam Backup, and Unifi
- Knowledge of Active Directory and RMM software
- Excellent customer service, communication, problem-solving, and organisational skills
- Positive, helpful attitude and keen interest in IT support
- Full UK driving license
What will your role look like?
- Set up and configure new IT devices for clients, both on-site and remotely
- Provide support for business servers and network environments
- Manage Active Directory and Microsoft 365 environments
- Monitor systems using RMM software, including backups and cybersecurity systems
- Diagnose and repair IT devices
- Answer incoming support calls with friendly, knowledgeable, and professional advice
What's next?
It's easy! Click “APPLY” now! We can't wait to hear from you!
Your data will be handled in line with GDPR.
Business IT Support Engineer - MSP in Wisbech employer: Talent Finder
Contact Detail:
Talent Finder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business IT Support Engineer - MSP in Wisbech
✨Tip Number 1
Network like a pro! Attend local IT meetups or industry events to connect with potential employers and other professionals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects or any relevant work you've done. This can really set you apart from the crowd and give employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend doing mock interviews with friends or using online resources to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets directly to us. Plus, we love seeing candidates who take that extra step to engage with our platform.
We think you need these skills to ace Business IT Support Engineer - MSP in Wisbech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business IT Support Engineer role. Highlight your 3+ years of IT support experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your experience aligns with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Skills: Don’t forget to mention your technical skills, especially with Microsoft 365, networking, and RMM software. We love seeing candidates who can demonstrate their knowledge in these areas, so make sure to include specific examples!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Talent Finder
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows PC and Server hardware/software, as well as networking concepts like DHCP and DNS. Being able to discuss these topics confidently will show that you're not just familiar with the basics but can handle the technical demands of the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you solved problems or went above and beyond for a client—this will demonstrate your positive attitude and helpful nature.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle common IT support issues, such as diagnosing a network problem or setting up a new device. This will help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of IT systems you'll be working with, or opportunities for training. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
