At a Glance
- Tasks: Manage tenant arrears, support debt recovery, and assist with legal casework.
- Company: Family-run property business in Southampton with a strong community focus.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a dynamic team with a commitment to supporting both tenants and staff.
- Why this job: Make a difference by helping tenants while developing valuable skills in legal and credit control.
- Qualifications: Strong organisational skills, confident communication, and attention to detail required.
The predicted salary is between 30000 - 30000 £ per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Our client is a family-run property business based in Southampton, established in 2006, with roots through its parent group dating back to 1983. They manage a diverse residential property portfolio across Southern Hampshire, ranging from studio apartments to three-bedroom houses.
The Role
They are looking for an organised, confident and customer-focused Legal & Credit Control Assistant to manage allocated rent-arrears cases, support debt recovery and assist with associated legal casework. Working closely with the Legal & Credit Control Lead, you will maintain accurate records, monitor repayment arrangements and ensure cases progress appropriately, helping to reduce outstanding arrears.
Key Responsibilities
- Managing allocated tenant arrears cases and maintaining regular follow-up activity
- Contacting tenants regarding outstanding balances and establishing reasons for non-payment
- Agreeing and monitoring repayment arrangements and following up on broken agreements
- Prioritising cases based on outstanding balances, circumstances and recovery prospects
- Communicating professionally with tenants experiencing financial difficulties while maintaining consistent recovery activity
- Liaising with relevant external support services where appropriate
- Assisting with legal escalations, including preparing case histories, correspondence, account information and supporting evidence
- Supporting court, possession and rent-arrears proceedings, including monitoring deadlines, hearings and required actions
- Maintaining accurate case notes, correspondence, agreements and follow-up dates within company systems
- Contributing to daily arrears reports and other credit-control and debt-recovery reporting
- Identifying operational issues and suggesting practical improvements
Requirements
Essential
- Strong organisational skills, attention to detail and reliable follow-through
- Confident and professional telephone manner, including discussing money and outstanding debts
- Clear written English and the ability to produce accurate case notes and professional correspondence
- Ability to manage a caseload, competing priorities and time-sensitive tasks
- Good judgement when deciding whether to continue engagement or escalate a case
- Ability to balance empathy for individual circumstances with firm and consistent recovery activity
- Comfortable using case-management systems, spreadsheets and management reports
- Ability to work independently and collaboratively within a small team
Desirable
- Previous experience in credit control, arrears management, debt recovery
Legal & Credit Control Assistant in Newtown employer: Talent Finder
As a leading destination for professional tradespeople in March, Cambridgeshire, our company offers a dynamic work environment where employees are valued and encouraged to grow. With competitive salaries, opportunities for overtime, and a strong focus on teamwork, we foster a culture of support and development, ensuring that every team member can thrive in their role while enjoying the benefits of working with top-quality products and a dedicated customer base.
StudySmarter Expert Advice🤫
We think this is how you could land Legal & Credit Control Assistant in Newtown
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Talent Finder. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Talent Finder.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Talent Finder. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Legal & Credit Control Assistant in Newtown
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Talent Finder and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Talent Finder how you can be a team player!
How to prepare for a job interview at Talent Finder
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Talent Finder.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Talent Finder's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
