At a Glance
- Tasks: Service and maintain refrigeration and catering equipment for top hospitality brands.
- Company: Leading provider of innovative refrigeration solutions with a customer-focused approach.
- Benefits: Competitive salary, company van, overtime opportunities, and generous holiday allowance.
- Other info: Flexible working hours with door-to-door travel across London.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Field engineering experience, F-Gas qualification, and strong fault-finding skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: London & Surrounding Areas (Within the M25)
Job Type: Full Time
Salary: £36,000 - £38,000 Basic (£52,000 OTE including overtime opportunities)
Looking for a role where your technical skills are valued, your work makes a real impact, and you can represent a leading engineering team supporting some of the biggest names in hospitality? Our client is a leading provider of refrigeration and catering equipment solutions, committed to delivering exceptional service and innovative products to clients. They pride themselves on their professional team and customer-focused approach.
The Role:
As a Field Service Engineer, you will be responsible for servicing, diagnosing faults, repairing, and maintaining ice cream, milkshake, coffee, refrigeration, and catering equipment for major hospitality customers, including KFC. Around 20% of service calls involve refrigeration faults, with the remaining work focused on fault finding, repairs, and resolving equipment operating issues. This is a Monday - Friday field-based role, with occasional weekend work required from time to time. The role offers door-to-door travel, covering London within the M25 area as part of a growing engineering team. Candidates should be based within a suitable commuting distance of London. The role requires a flexible and proactive approach to delivering high-quality, cost-effective repairs and maintenance on a range of equipment supplied and serviced by the company. You will work independently and collaboratively, providing a professional and reliable service while maintaining high standards of customer satisfaction, communication, and workmanship.
Key Responsibilities:
- Attend customer premises to service, maintain, and commission refrigeration and catering equipment to a high standard
- Achieve a high first-time fix rate and minimise recalls through efficient use of labour and parts
- Demonstrate a positive and adaptable approach to service calls and workload, aligned with business needs
- Liaise with customers to ensure satisfaction and identify potential future business opportunities
- Contribute suggestions to improve maintenance and repair practices
- Identify and signal commercial opportunities to the Sales department
- Respond promptly to service requests as directed by the Service Centre
- Comply fully with company policies and Health & Safety guidelines
- Maintain clear and professional communication at all times
- Provide feedback and support to fellow engineers, supervisors, and call allocators
- Carry out any other duties as directed by service management
Requirements:
Essential:
- Proven experience in a field-based engineering role
- F-Gas qualification
- Strong electrical and mechanical fault-finding skills
- Good refrigeration knowledge and experience
- Relevant experience working with commercial catering or refrigeration equipment
- Strong diagnostic skills with a logical approach to fault finding and problem solving
- Ability to use electrical test equipment and diagnose electrical faults, including components such as 3-phase contactors
- Ability to work independently while also contributing effectively as part of a team
- Strong customer service skills with a professional and personable approach
- Excellent communication and interpersonal skills
- Good organisation and time management skills
- Commitment to delivering high-quality workmanship and customer satisfaction
Desirable:
- Experience as a Catering Engineer, Field Service Engineer, Service Technician, or Refrigeration Engineer
- Experience servicing ice cream, milkshake, coffee, and commercial catering equipment
- Electrical Safety qualification
- Experience working within hospitality or customer-facing environments
What's In It For You:
- £400 per month London Weighting
- Company van provided
- 40 hours per week, plus 10 hours of overtime per week required
- 24 days plus...
Field Service Engineer employer: Talent Finder
Join a vibrant and supportive bakery team in Fenstanton, where your passion for baking can flourish. With 32 days of annual leave, employee discounts, and ample opportunities for career growth, this role as Assistant Head Baker offers a rewarding environment that values quality and teamwork. Be part of a dedicated group committed to producing exceptional baked goods while enjoying a positive work culture that encourages creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer role you’re after at Talent Finder.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Talent Finder a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Talent Finder.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer at Talent Finder, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Talent Finder a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Talent Finder specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Talent Finder
✨Brush Up on Core Engineering Principles
Before heading into the interview with Talent Finder, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Talent Finder want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
