At a Glance
- Tasks: Support clients with bookkeeping and customer service while ensuring timely financial processes.
- Company: Forward-thinking accounting firm with a supportive and friendly team.
- Benefits: Competitive salary, flexible working, study support, and clear progression opportunities.
- Other info: Casual dress, onsite parking, and performance reviews every 6 months.
- Why this job: Join a dynamic team and grow your career in a professional environment.
- Qualifications: 2 years of bookkeeping experience and strong knowledge of VAT and payroll.
The predicted salary is between 24000 - 28000 £ per year.
Location: Morningside, Edinburgh
Working Hours: Monday to Friday, 9:00 am - 5:00 pm (Full-time)
Salary: £24,000 - £28,000 per annum (dependent on experience)
Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services. With a strong reputation and a growing client base, they are now looking to recruit a Bookkeeper / Client Support Executive to join their supportive, friendly team. This role offers flexibility, career development, and the opportunity to grow within a professional environment.
The Role
You will play a vital role in supporting clients with both bookkeeping and customer service, ensuring high standards and timely delivery across all financial processes. Key responsibilities include:
- Providing bookkeeping and client support to a portfolio of clients
- Processing payroll, VAT, and CIS work (key focus of the role)
- Maintaining accurate financial records and preparing VAT returns and self-assessments
- Supporting with accounts preparation where required
- Managing accounts payable and ensuring timely invoice processing
- Communicating with clients primarily via email and online platforms
- Responding to client queries and resolving accounting or technical issues
- Advising on cloud-based accounting systems, including implementation and training
- Collaborating with internal teams and contributing to process improvements
- Managing workloads effectively to meet deadlines
- Keeping up to date with accounting best practices and software developments
Requirements
Essential
- Minimum of 2 years experience in bookkeeping and customer service
- Strong knowledge of VAT, payroll, and self-assessment
- Strong experience using Xero
- Excellent communication and organisational skills
- Proactive and customer-focused approach
Desirable
- Experience with cloud accounting software such as QuickBooks or FreeAgent (preferred but not essential as training can be provided)
- Experience within an accountancy practice
- AAT qualified or part-qualified
- Qualified accountant
- Background in Business Services or Advisory
What's in It For You
- Company pension scheme
- Paid holidays
- Casual dress
- Onsite parking
- Study support
- Performance reviews every 6 months
- Bonus scheme (in development)
- Flexible working, including hybrid options after probation
- Supportive and friendly working environment
- Clear progression opportunities, including:
- Client Manager
- Accounts Assistant pathway
What's next?
It's easy! Click APPLY now! We can't wait to hear from you!
Your data will be handled in line with GDPR.
Bookkeeper / Client Support Executive in Dunfermline employer: Talent Finder
Join a forward-thinking accounting firm in Morningside, Edinburgh, where innovation meets a supportive work culture. With a focus on employee growth and flexibility, this role as a Bookkeeper / Client Support Executive offers you the chance to develop your skills in a friendly environment, while enjoying benefits like a company pension scheme, study support, and clear progression pathways. Embrace the opportunity to work with cutting-edge technology and contribute to a team that values your input and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Bookkeeper / Client Support Executive in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your bookkeeping achievements and client support successes. This will help you stand out during interviews and give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to bookkeeping and client support. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Bookkeeper / Client Support Executive in Dunfermline
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your bookkeeping and customer service experience, especially with VAT and payroll, to show us you're the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our needs. Keep it friendly and professional – we love a personal touch!
Show Off Your Tech Skills:Since we’re all about leveraging technology, mention any experience you have with cloud accounting software like Xero or QuickBooks. If you’ve got training or implementation experience, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Talent Finder
✨Know Your Numbers
Brush up on your bookkeeping knowledge, especially around VAT, payroll, and self-assessment. Be ready to discuss your experience with Xero and any other accounting software you've used. This will show that you’re not just familiar with the basics but can also handle the specifics of the role.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you articulate your thoughts. Prepare examples of how you've effectively communicated with clients in the past, especially when resolving issues or providing support. This will demonstrate your proactive and customer-focused approach.
✨Demonstrate Your Organisational Skills
Think about how you manage your workload and meet deadlines. Be prepared to share specific strategies or tools you use to stay organised, especially when juggling multiple clients or tasks. This will highlight your ability to thrive in a busy environment.
✨Be Ready to Discuss Process Improvements
The firm values innovation, so come prepared with ideas on how you could contribute to process improvements. Think about any past experiences where you’ve implemented changes that enhanced efficiency or client satisfaction. This shows that you’re not just a doer but also a thinker.
