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- Tasks: Coordinate maintenance activities and support technicians to ensure top-notch service.
- Company: Join Fitzgerald Plant Services, a leader in rail and plant maintenance.
- Benefits: Enjoy a competitive salary, supportive team culture, and career growth opportunities.
- Why this job: Make a real impact on customer satisfaction and operational efficiency.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Be part of a dynamic team with a commitment to safety and quality.
The predicted salary is between 24000 - 36000 £ per year.
At Fitzgerald Plant Services, we take pride in being a trusted leader in rail, plant, and HGV maintenance, delivering quality, reliability, and excellence to every client we serve. As part of our continued growth, we’re expanding our Key Accounts Department, which plays a crucial role in ensuring fleets are maintained to the highest standards of safety, compliance, and performance. We’re now looking for a dedicated and organised Service Co-ordinator to join our team in Cwmbran.
You’ll be instrumental in planning and coordinating maintenance activities, supporting technicians, and ensuring our customers receive the outstanding service they expect from Fitzgerald Plant Services.
- A competitive salary (dependent on experience)
- A collaborative and supportive team culture
- Opportunities for professional growth and career progression
- The chance to make a direct impact on operational efficiency and customer satisfaction
- Working for an established company with a strong reputation for excellence
Are you the right person for the job? You’ll be someone who thrives on structure, organisation, and communication. You can balance multiple priorities while keeping both customers and colleagues informed, engaged, and on track.
What will your role look like?
- Proven experience in service coordination, fleet management, or engineering support
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- A structured, fair, and collaborative approach to leadership
- Knowledge of maintenance planning, compliance, and job closure processes
- Proficiency in Syrinx, Excel, and scheduling systems (or the ability to learn quickly)
- A genuine commitment to safety, quality, and continuous improvement
As Service Co-ordinator, you’ll be at the heart of the Key Accounts team, ensuring our maintenance operations run smoothly and efficiently. You will:
- Manage and schedule planned and reactive maintenance activities
- Allocate technicians, tools, and parts to maximise efficiency and minimise downtime
- Act as the main point of contact for key customers, providing updates and maintaining strong relationships
- Oversee compliance with health, safety, environmental, and regulatory requirements
- Maintain accurate service and maintenance records in Syrinx
- Monitor and analyse KPIs to identify areas for improvement
- Support and mentor technicians, apprentices, and support staff to maintain high team performance
If you are ready to start your career at Fitzgerald Plant Services, then click APPLY now.
Service Co-ordinator in Cwmbran employer: Talent Finder
Contact Detail:
Talent Finder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Fitzgerald Plant Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their commitment to safety and quality, and think of examples from your past experiences that showcase your organisational skills and ability to multitask.
✨Tip Number 3
Show off your tech skills! If you’re familiar with Syrinx or similar scheduling systems, make sure to mention it. If not, express your eagerness to learn quickly – it shows you're adaptable and ready to dive in!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Service Co-ordinator role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Service Co-ordinator in Cwmbran
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Co-ordinator role. Highlight your experience in service coordination, fleet management, or engineering support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Fitzgerald Plant Services. Share specific examples of how you've excelled in similar roles and how you can contribute to our success.
Show Off Your Organisational Skills: As a Service Co-ordinator, organisation is key. In your application, give us a glimpse of how you manage multiple priorities and keep everything on track. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our fantastic team!
How to prepare for a job interview at Talent Finder
✨Know Your Stuff
Make sure you understand the ins and outs of service coordination, fleet management, and maintenance planning. Brush up on your knowledge of compliance and job closure processes, as these are crucial for the role.
✨Show Off Your Organisational Skills
Prepare examples that demonstrate your ability to juggle multiple priorities and keep everything on track. Think about times when you successfully managed schedules or coordinated teams, and be ready to share those stories.
✨Communicate Like a Pro
Since this role involves being the main point of contact for customers, practice clear and concise communication. Be prepared to discuss how you’ve maintained strong relationships with clients in the past and how you handle updates and feedback.
✨Get Familiar with the Tools
If you’re not already proficient in Syrinx and Excel, take some time to learn the basics. Being able to talk about how you would use these tools to monitor KPIs and maintain records will show that you’re ready to hit the ground running.
