Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and support sales processes.
- Company: Join the UK's top Trailer Parts Supplier and be part of a dynamic team.
- Benefits: Enjoy 20 days holiday, bank holidays, and full training in a friendly environment.
- Why this job: Gain valuable experience in customer service while using tech to enhance workflows.
- Qualifications: Strong communication skills and a proactive attitude are essential; training provided.
- Other info: Conveniently located near the train station, making your commute a breeze.
The predicted salary is between 22000 - 30000 £ per year.
Our client, the UK's leading Trailer Parts Supplier, is on the lookout for a proactive and motivated Customer Service/Sales Assistant to join their team.
Are you the right person for the job?
- Excellent verbal and written communication skills
- A proactive attitude with the ability to identify tasks and take initiative without being asked
- Confidence in following up with customers, suppliers, or team members to ensure tasks are completed effectively
- Comfortable chasing up sales and orders to ensure timely fulfilment and customer satisfaction
- Interest in learning and using technology to improve workflow and efficiency
- Basic mechanical understanding is helpful but not essential — full training will be given
What will your role look like?
- Act as the first point of contact for customers and visitors — by phone, and via email
- Manage ticketing systems to log, prioritise and follow up on customer requests and internal support needs
- Proactively follow up on outstanding sales and order enquiries to support the sales process
- Set up and maintain simple workflows using digital tools (training provided)
- Collaborate with internal departments to ensure a smooth customer journey
- Use AI tools to assist with follow-ups, calendar scheduling, and task automation
- Maintain a tidy and professional front-of-house area
- Manage meeting room bookings as and when required
What can you expect in return?
- Convenient Location: Only a stone's throw away from the SO21 3AS train station
- 20 days holiday plus bank holidays
- Full training and support from a friendly, knowledgeable team
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
Customer Service/Sales Assistant in Winchester employer: Talent Finder
Contact Detail:
Talent Finder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Assistant in Winchester
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the trailer parts industry and the specific offerings of our client will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since excellent verbal and written communication is crucial for this position, consider role-playing common customer service scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Showcase your proactive attitude. Think of examples from your past experiences where you took initiative without being prompted. This will highlight your ability to identify tasks and follow through, which is key for this role.
✨Tip Number 4
Get comfortable with technology. Since the role involves using digital tools and AI for workflow management, take some time to explore basic software applications that can help streamline processes, showing your readiness to learn and adapt.
We think you need these skills to ace Customer Service/Sales Assistant in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'proactive', 'communication skills', and 'customer satisfaction' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated excellent communication skills and initiative in previous positions.
Showcase Technical Interest: Since the role involves using technology to improve workflow, mention any relevant software or tools you are familiar with. If you have experience with ticketing systems or AI tools, be sure to highlight that.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Talent Finder
✨Showcase Your Communication Skills
As a Customer Service/Sales Assistant, excellent verbal and written communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Consider sharing examples of how you've successfully handled customer interactions in the past.
✨Demonstrate Proactivity
The role requires a proactive attitude, so think of instances where you've taken initiative without being prompted. Discuss how you identify tasks and follow through on them, especially in a customer service context.
✨Familiarise Yourself with Technology
Since the job involves using digital tools and AI for workflow improvement, show your interest in technology. You might want to mention any relevant experience you have with ticketing systems or other digital tools that could enhance efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Prepare for scenarios where you might need to follow up on sales or manage customer requests, and think about how you would handle these situations effectively.
