At a Glance
- Tasks: Manage customer accounts, resolve disputes, and ensure timely payments.
- Company: Family-run business with a strong reputation in equipment hire.
- Benefits: Competitive salary, career progression, and skill development opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a growing finance team and make a real impact on customer relationships.
- Qualifications: 5 years' experience in accounts or credit control with strong customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Hazel Grove
Hours: Full Time
Salary: Up to £30,000 per annum
Founded in 2006 as a family-run skip hire business in Manchester, our client has grown into the UK's go-to partner for complete site set-up and equipment hire. They were early pioneers in offering hire services online, expanding rapidly to meet nationwide demand.
The Credit Controller Administrator will be responsible for administrative duties required in the collection of outstanding debt and the management of a defined section of Sales Ledger Accounts within the business. Reporting to the Operational Finance Manager on unresolved issues regarding progress, activities undertaken and any challenges, the role will focus on effective credit control, customer account management and dispute resolution.
This position is suited to someone with around 5 years' experience within an accounts or credit control environment, with a strong focus on customer service, dispute management and accurate administration. There is an opportunity for the successful candidate to develop their skills and progress into a Senior Credit Control Administrator position in the future.
Key Responsibilities
- Apply legal changes to customer records in line with current company processes
- Post all customer receipts accurately to the correct company bank details
- Direct customers to invoice payment links when requesting telephone payments
- Complete order conversion of paid proforma orders
- Generate collection letters in line with company processes
- Maintain accurate and detailed records of all activity and customer contact on the main system
- Upload PAL Hire invoices to external customer portals (e.g. Coupa) to support timely payment
- Accurately record customer disputes and manage them in line with company processes
- Resolve customer disputes within agreed SLAs, providing customer acknowledgement, regular updates and final conclusions following investigations
- Manage the Credit Control shared email inbox
- Open new customer accounts and allocate appropriate credit limits in line with company policies
- Complete quarterly reviews of credit limits
- Process customer refundable deposits in line with SLAs
- Provide weekly activity reports as required by the Operational Finance Manager
- Supply WTN's to customers as requested
- Check fuel deliveries and correct pre-billing for relevant customers
- Assist Credit Controllers as required
- Complete any other ad hoc duties as requested
- Work in conjunction with company values and ensure all tasks are completed in line with relevant company policies and procedures
What We’re Looking For
- Around 5 years' experience working within an accounts or credit control department
- Strong experience in managing customer disputes and delivering excellent customer service
- Ability to organise and prioritise own workload in line with business needs and urgency of tasks
- High level of attention to detail and accuracy
- Ability to communicate confidently, professionally and effectively with customers, colleagues and external partners
- A collaborative approach, working effectively with colleagues across Finance and the wider business
- Resilience and the ability to adapt to setbacks, reflect on previous experiences and recommend improvements
- A proactive attitude with the ambition and confidence to develop skills and progress within the credit control function
What’s In It For You
- Opportunity to develop within a growing finance function
- Potential progression into a Senior Credit Control Administrator position
- The chance to build on existing credit control experience while developing dispute management and customer relationship skills
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
Credit Control Administrator in Bramhall employer: Talent Finder
Join a vibrant and supportive bakery team in Fenstanton, where your passion for baking can flourish. With 32 days of annual leave, employee discounts, and ample opportunities for career growth, this role as Assistant Head Baker offers a rewarding environment that values quality and teamwork. Be part of a dedicated group committed to producing exceptional baked goods while enjoying a positive work culture that encourages creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Administrator in Bramhall
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Talent Finder. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Administrator in Bramhall
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Talent Finder.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Talent Finder's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Talent Finder
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Talent Finder.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Talent Finder will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Talent Finder employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
