At a Glance
- Tasks: Assist customers post-purchase, ensuring satisfaction and resolving any issues.
- Company: Join a dynamic vehicle dealership known for its commitment to customer service.
- Benefits: Enjoy competitive pay, overtime opportunities, and a supportive work environment.
- Why this job: Be part of a team that values customer relationships and offers growth potential.
- Qualifications: Experience in a dealership or strong customer service skills required.
- Other info: Full-time role with a structured schedule and bonus potential.
The predicted salary is between 23000 - 32000 £ per year.
Location: Abergele, Conwy
Full Time – Average 44 hours per week
Working Hours: 8:15 am to 5:30 pm, Monday to Friday (with a 45-minute lunch), plus 1 in 3 Saturdays from 8:30 am to 12:30 pm
Salary: £28,750 p.a + OTE Bonus (circa £4,000 p.a*)
Overtime paid at Time + ½ basic rate
Are you an experienced Aftersales Advisor already working in a vehicle dealership, or have strong customer service skills?
Aftersales Advisor employer: Talent Finder
Contact Detail:
Talent Finder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor
✨Tip Number 1
Familiarise yourself with the specific aftersales processes and services offered by vehicle dealerships. Understanding the ins and outs of aftersales support will help you stand out during interviews.
✨Tip Number 2
Network with current or former Aftersales Advisors in the industry. They can provide valuable insights into the role and may even refer you to open positions at their dealership.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Be ready to share specific examples of how you've resolved customer issues or improved their experience, as this is crucial for the role.
✨Tip Number 4
Research the company culture of the dealership you're applying to. Tailoring your approach to align with their values can make a significant difference in how you present yourself during the interview.
We think you need these skills to ace Aftersales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aftersales or customer service. Use specific examples from your previous roles that demonstrate your skills and achievements in a vehicle dealership setting.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Aftersales Advisor role. Explain why you are passionate about customer service and how your background makes you a perfect fit for this position.
Highlight Key Skills: In your application, emphasise skills such as communication, problem-solving, and product knowledge. Mention any experience with vehicle sales or aftersales processes to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Finder
✨Showcase Your Customer Service Skills
As an Aftersales Advisor, your ability to handle customer queries and complaints is crucial. Prepare examples from your past experiences where you successfully resolved issues or enhanced customer satisfaction.
✨Know the Company and Its Products
Research the vehicle dealership and its offerings. Understanding their products and services will not only impress the interviewers but also help you answer questions more effectively.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with current trends in the automotive industry. Being able to discuss these topics shows your passion for the field and your commitment to staying informed.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This demonstrates your interest in the position and helps you assess if it's the right fit for you.