Advice & Support Officer (Temporary Accommodation Service) | Croydon | Full Time | £28,475 per annum
Working hours: 37 hours per week
Contract : 1-year fixed-term contract
Our client is a charity and not-for-profit organisation dedicated to transforming the lives of homeless young people and vulnerable adults. Established in 1981, they provide safe homes and opportunities to help individuals lead independent, fulfilled lives.
The Role
They are seeking a motivated Advice & Support Officer to support young people aged 16–25 living in temporary accommodation arranged by Croydon Council outside the borough.
You will help young people build support networks, access employment opportunities and move from temporary accommodation into secure, long-term homes. Support will be delivered through a combination of visits and remote contact, including telephone calls, video calls and emails.
Key Responsibilities
Support young people living in temporary accommodation to build independence and improve their circumstances
Conduct visits and provide remote support via telephone, video calls and email
Help young people build support networks and maintain connections with friends and family in Croydon
Connect young people with community organisations, faith groups and local forums
Work alongside the Employment Service to help young people access employment opportunities
Support young people to secure long-term accommodation and move on from temporary housing
Maintain accurate and detailed records of support provided
Recognise safeguarding concerns and signs of crisis or risk, responding appropriately
Trial new approaches to help develop and improve the service
Work as part of a community-based team delivering services focused on preventing youth homelessness
Requirements
Essential
Working knowledge of safeguarding policies and procedures
Ability to recognise signs of crisis and risk and respond appropriately
Ability to maintain accurate and detailed records
A proactive, adaptable and can-do approach to developing a new service
Commitment to equality, diversity and inclusion
Ability to build positive relationships and respond respectf...
Advice & Support Officer employer: Talent Finder
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