At a Glance
- Tasks: Lead procurement strategies for BPO and outsourcing in a global FinTech environment.
- Company: Join a rapidly growing global FinTech business on the brink of going public.
- Benefits: Enjoy a competitive salary, annual shares, healthcare, pension, and a paid sabbatical every four years.
- Other info: Work in a dynamic environment with opportunities for professional growth and development.
- Why this job: Be part of an exciting growth journey and make a real impact in procurement.
- Qualifications: Experience in BPO & Outsourcing, especially in contact centres and financial services.
The predicted salary is between 80000 - 120000 £ per year.
A very interesting and exciting new role working for a large, growing and global FinTech business who are soon to be publicly listed, so you'll be joining at a great time in their growth journey. With a relatively new CPO, he is building out a group global function which will end up being a pretty decent size, with this role the next key part of the puzzle.
Focus of the role is to come in and manage their BPO and Outsourcing category, for the UK and key global regions, covering a really broad range of outsourced contracts (11 key geographies):
- Large and high value contact centre outsourcing
- KYC
- Customer Service
- Technology outsourcing / MSP
Role and responsibilities:
- Develop and execute long‑term procurement strategies that align within business objectives.
- Proactively build and maintain robust relationships with stakeholders within the organization.
- Facilitate regular cross‑departmental meetings to ensure alignment between procurement strategies and business objectives.
- Lead efforts to achieve cost reductions and optimisation of spend across categories.
- Utilise analytical and financial skills to assess total cost of ownership and budget impact of procurement decisions.
- Evaluate and support selection of suppliers, utilising robust criteria for quality, price, and reliability.
- Contribute to the smooth onboarding, relationship management, and off‑boarding of third‑party suppliers.
- Identify opportunities for consolidating suppliers, renegotiating contracts, or initiating new proposals.
- Develop and implement supplier performance metrics and scorecards, and lead initiatives for supplier improvement and innovation.
- Mentor and develop procurement team members, fostering a culture of continuous improvement and professional growth.
- Ensure all procurement activities comply with internal policies, legal requirements, and industry regulations while promoting integrity and transparency across all operations.
Experience & Requirements:
- Proven experience in BPO & Outsourcing, specifically across Contact Centres, KYC, Financial Crime, Customer Services.
- Experience in leading and developing commercial strategies within the financial services or fintech industry.
- Preference will be given to candidates with experience in major outsourcing services at a global scale.
- Proven track record of delivering and exceeding commercial targets.
- Ability to advise, manage and report risks effectively, providing practical solutions to mitigate them.
- Experience with sourcing tools, market analysis and end‑to‑end procurement processes.
- Demonstrable ability to evaluate and summarise complex sourcing scenarios, communicating them in a clear and pragmatic way to different stakeholders and influencing with impact.
Senior Procurement Lead - BPO & Outsourcing employer: Talent Drive | B Corp
Join a dynamic global FinTech business that prioritises employee growth and well-being, offering competitive salaries, annual shares, and a generous pension plan. With a vibrant work culture in Central London, employees enjoy a six-week sabbatical every four years, fostering a healthy work-life balance while contributing to innovative procurement strategies in a rapidly expanding sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Procurement Lead - BPO & Outsourcing
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Talent Drive | B Corp.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Senior Procurement Lead - BPO & Outsourcing
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Talent Drive | B Corp:Your cover letter should read like you’re chatting directly to Talent Drive | B Corp. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Talent Drive | B Corp.
How to prepare for a job interview at Talent Drive | B Corp
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Talent Drive | B Corp!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Talent Drive | B Corp. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Talent Drive | B Corp's culture.
