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- Tasks: Provide admin and tech support for Building Control applications and enquiries.
- Company: Join a dedicated team ensuring high-quality service in local authority building control.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Make a real impact in your community while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a knack for organisation are essential; training provided.
- Other info: Ideal for those looking to kickstart their career in local government.
The predicted salary is between 30000 - 42000 £ per year.
MAIN PURPOSE: To provide administrative and technical support to the Building Control Section, in a customer orientated manner, arising from the submission and determination of Building Regulation applications and general day‑to‑day enquiries. Undertake Building Control duties in accordance with the policies and procedures of the Building Control office to conform to the Quality Assurance certification of Charter Mark in order to deliver a very high quality service. SUMMARY OF RESPONSIBILITIES AND DUTIES: 1. Answer enquiries from the public and advise of, if necessary, the need to submit a Building Regulations application and advise on the different routes available for this procedure, including the various charges that apply to each type of application. 2. Receive Building Regulation applications, register and validate on the computer system. 3. Check Commencement Notices, enter details on the computer system, record charges and complete VAT receipts. 4. Check on computer, Decision Notices, Relaxation\’s and Completions have been entered correctly; sending copies of Notices to other sections for information. 5. Adhere to statutory time periods, including performance indicators and benchmarking criteria. 6. Invoice Charge Requests and follow up Charge letters if charges are outstanding. 7. Checklists of outstanding fees and liaise with Finance or Borough Treasurer\’s on recovery of charges. 8. Collect post and correspondence. 9. On completion of works, ensure that all records are complete and charges have been made and arrange for external scanning or scan directly through IDOX and link to applications as appropriate. 10. On completion of works, ensure that all records are complete and charges have been paid and arrange for scanning. 11. Issue Completion Certificates and collect charges where appropriate. 12. Ensure that the \’Revocation of Plans\’ procedure is carried out. 13. Enter and update on a regular basis standard letters on the database and produce \’Completion Letters\’, certificates and notices as requested and instructed. 14. Dealing with and deciding on the appropriate responses to Solicitors\’ enquiries and associated charge collection. 15. Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department/Section. SKILLS & ABILITIES 1. Proven communication skills with the public, developers, builders and architects. 2. Organisational skills and daily accurate record keeping. 3. Be self-motivated, work on own initiative, determine priorities and achieve results. 4. To be familiar with Microsoft computer suite produces (training given in specific use programmes). 5. Work in team for the benefit of the whole section. 6. Be flexible in the face of changing priorities. 7. Ability to work in an organised and methodical way to a high level of accuracy. KNOWLEDGE 1. An understanding of administrative routines. 2. Computer systems. 3. Office procedures. 4. An understanding of the political considerations involved in working in a Local Authority. EXPERIENCE 1. Local Authority Building Control work and working in an office environment would be an advantage. 2. Would have worked effectively in busy work situations. Tech Support Officer Building Control Tech Support Officer Building Control Tech Support Officer Building Control Tech Support Officer Building Control Tech Support Officer Building Control Tech Support Officer Building Control Tech Support Officer Building Control
Tech Support Officer Building Control employer: Talent Dice Ltd
Contact Detail:
Talent Dice Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Support Officer Building Control
✨Tip Number 1
Familiarise yourself with the Building Control processes and regulations. Understanding the ins and outs of Building Regulation applications will not only help you answer queries effectively but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in dealing with various stakeholders like the public, developers, and architects. Being able to convey complex information clearly will set you apart as a candidate who can provide excellent customer service.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed records or handled multiple tasks in previous roles. This will highlight your ability to maintain accuracy and efficiency, which is crucial for this position.
✨Tip Number 4
Demonstrate your adaptability by discussing experiences where you've successfully navigated changing priorities. This will illustrate your flexibility and readiness to thrive in a dynamic work environment, which is essential for the Tech Support Officer role.
We think you need these skills to ace Tech Support Officer Building Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Tech Support Officer in Building Control. Emphasise your communication skills, organisational abilities, and any experience in local authority work.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of Building Regulation applications and your ability to handle enquiries from the public. Show enthusiasm for providing high-quality customer service.
Highlight Relevant Experience: In your application, detail any previous roles or experiences that demonstrate your ability to manage administrative tasks, work with computer systems, and maintain accurate records. This will show you are well-prepared for the duties outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Tech Support Officer.
How to prepare for a job interview at Talent Dice Ltd
✨Showcase Your Communication Skills
As a Tech Support Officer, you'll be dealing with the public and various stakeholders. Be prepared to demonstrate your communication skills during the interview. Share examples of how you've effectively communicated complex information in previous roles.
✨Familiarise Yourself with Building Regulations
Understanding building regulations is crucial for this role. Brush up on relevant regulations and procedures before the interview. This will not only show your interest but also your commitment to providing high-quality service.
✨Highlight Organisational Skills
This position requires excellent organisational skills and accurate record-keeping. Prepare to discuss how you manage your time and keep track of multiple tasks. Providing specific examples from past experiences can help illustrate your abilities.
✨Demonstrate Flexibility and Teamwork
The job may involve changing priorities and working as part of a team. Be ready to discuss situations where you've had to adapt quickly or collaborate with others to achieve a common goal. This will show that you're a team player who can handle the dynamic nature of the role.
