Service Support Officer

Service Support Officer

Peckham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face at our Children's Services office, supporting young people and families.
  • Company: Join a dedicated team focused on making a positive impact in children's lives.
  • Benefits: Enjoy a full-time role with a supportive work environment and opportunities for personal growth.
  • Why this job: Make a difference while developing your skills in a vibrant, community-focused setting.
  • Qualifications: IT skills, confidence, and knowledge of health and safety are essential.
  • Other info: This is an on-site position; hybrid or part-time options are not available.

The predicted salary is between 30000 - 42000 £ per year.

1. Receptionist required. \”ON-SITE\” – Monday to Friday, Full time only For Children\’s Services office offering services to young people, children and families who use visit for face to face meetings with their professional workers, contact supervisors, group leaders who hold activities such as cooking groups and choir and meeting place for any social aspect. 2. Must have IT skills to be able to use children\’s recording online system, MS Teams, MS package 3. Must be confident and be able to work on own initiative. 4. Knowledge and skills for dealing with health and safety matters – Fire officer knowledge and confident with Evacuation process, First Aid knowledge desired. 5. Hybrid working and part-time are NOT AVAILABLE Service Support Officer Service Support Officer Service Support Officer Service Support Officer Service Support Officer Service Support Officer Service Support Officer

Service Support Officer employer: Talent Dice Ltd

As a Service Support Officer in our Children's Services office, you will be part of a dedicated team that makes a real difference in the lives of young people and families. We pride ourselves on fostering a supportive work culture that values initiative and personal growth, offering comprehensive training in health and safety, as well as opportunities to develop your IT skills. Located in a vibrant community, our office provides a fulfilling environment where you can engage directly with those we serve, ensuring your work is both meaningful and rewarding.
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Contact Detail:

Talent Dice Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Support Officer

✨Tip Number 1

Familiarise yourself with the specific services offered by the Children's Services office. Understanding the needs of young people, children, and families will help you demonstrate your commitment to supporting them during your interview.

✨Tip Number 2

Brush up on your IT skills, particularly with MS Teams and the online recording system mentioned in the job description. Being able to confidently navigate these tools will show that you're ready to hit the ground running.

✨Tip Number 3

Prepare to discuss your experience with health and safety matters, especially fire safety and first aid. Having examples ready will demonstrate your proactive approach and ability to handle emergencies.

✨Tip Number 4

Showcase your ability to work independently by sharing past experiences where you've taken initiative. This will highlight your confidence and readiness for the responsibilities of the Service Support Officer role.

We think you need these skills to ace Service Support Officer

Reception Skills
IT Proficiency
MS Office Suite
MS Teams
Initiative
Communication Skills
Health and Safety Knowledge
Fire Safety Awareness
Evacuation Procedures
First Aid Knowledge
Customer Service Skills
Organisational Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Support Officer position. Highlight key skills such as IT proficiency, confidence, and health and safety knowledge.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise your IT skills, ability to work independently, and any experience with health and safety protocols.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific experiences that demonstrate your ability to handle face-to-face interactions and your knowledge of health and safety.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism.

How to prepare for a job interview at Talent Dice Ltd

✨Show Your Confidence

As a Service Support Officer, confidence is key. Make sure to demonstrate your ability to work independently and take initiative during the interview. Share examples from your past experiences where you successfully managed tasks on your own.

✨Highlight Your IT Skills

Since the role requires proficiency in IT, be prepared to discuss your experience with online systems, MS Teams, and the MS Office package. You might even want to mention specific projects or tasks where you utilised these skills effectively.

✨Demonstrate Health and Safety Knowledge

Given the importance of health and safety in this role, brush up on your knowledge regarding fire safety and evacuation processes. Be ready to explain how you would handle emergencies and ensure the safety of children and families in your care.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and interpersonal skills. Think about situations you might encounter in a children's services environment and how you would respond to them, especially in terms of communication and support.

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