HR & Business Manager

Our mission is to preserve resources and the environment for future generations by exemplary planning, innovation and communication in managing north London’s waste. We serve two million residents in seven boroughs and run communications and engagement campaigns to help them reduce their rubbish and recycle more. We campaign for government and industry action to reduce unnecessary single-use items, encourage reuse and repair and promote effective recycling. NLWA staff are employed by London Borough of Camden and benefit from Camden’s recruitment, pension, and HR policies. You will be expected to adhere to NLWA values which are: Safety: We protect the health, safety and wellbeing of everyone involved in, and using, our services. Accountability: We are accountable to Members and to each other for delivering our responsibilities. Ambition: We work to the highest standard and aim for continuous improvement in all we do. Inclusivity: We have strong relationships with all our partners and create a positive work environment where everyone matters. Integrity: We celebrate success, we learn from setbacks, we promote transparency and respect in our work In addition to NLWA values are the Corporate Services core principles which are: Respect time: We respect other people’s time as we do our own Set realistic expectations: We set, manage and deliver to realistic expectations Stakeholder excellence: Treat your stakeholders with the utmost empathy Don’t be too hard on yourself: Try your best on everything you do and don’t worry if it isn’t perfect The Corporate Services Team will act as a thread across everything we do in NLWA. We will be NLWA’s heartbeat. We will deliver upon the trust that we build with our colleagues and stakeholders. We will accept challenge as an opportunity to grow, learn, improve, and innovate. About the role The post holder will manage the Corporate Service function and support in the development and delivery of strategic Corporate Service plans to fit in with the objectives of NLWA, participating in corporate services team projects and initiatives to ensure the HR and people implications are identified and appropriate plans and actions are developed. The postholder will provide advice and guidance on all employment matters and share best practice; being the source of information for NLWA, ensuring that staff understand processes in line with Camden employment requirements. The advice could be on a range of matters from the management of sickness absence, consultation on reorganisations, performance management and associated performance and reward arrangements. The post holder will use the Oracle HR system and in liaison with Camden HR as necessary, prepare a monthly data report for the senior leadership team covering staff in post/vacancies; case management cases and the profile of the Authority. The post holder will be required to support managers with recruitment, assisting and support recruiting managers by explaining and facilitating the requirements. The post holder will be the lead liaison point with Camden to ensure that any Camden approvals needed are expedited to meet the business needs of NLWA. The postholder will also ensure that there is an integrated process in place that focuses on the lifecycle of the employee within the organisation this would mean an end-to-end integrated process of planning starting at the recruitment stage through the lifecycle of their career and to their retirement or otherwise. The post holder will support the senior leadership team in developing and implementing any new HR initiatives. For example, a new approach to performance management, mandatory learning or anti-racism training. New starter induction is another area where the post-holder is expected to develop a NLWA induction, liaise with Camden about the Corporate induction and will be expected to provide guidance and support. The postholder will ensure that Executive Assistants in their duties, provide effective business support to Senior Managers to include but not limited to taking minutes, agenda planning, diarising, and coordinating meetings. The postholder will provide support to Managers carrying out regular 1:1s with staff they manage and in identifying Learning & Development opportunities, liaise with experts across the organisation (Camden) and with external providers to support the development and delivery of learning using a range of formats and approaches. The postholder in collaboration with Senior Leaders will foster knowledge and adoption of Equality, Diversity and inclusion topics and best practices to ensure a common goal Is achieved. Identify and close any gaps that compromise the organisation being a truly inclusive environment for everyone and ensure that all employees are trained to minimum statutory requirements with a view to upskill and educate beyond this to create an inclusive community. About you You will be an experienced HR business advisor, knowledgeable in the application of Employment Law You will need to take a collaborative approach, as your work will involve dealing with all members of the NLWA team and helping to ensure the systems work well for individuals. You will have good analytical and reporting skills and an ability to understand and implement processes. You will need to work well with data and HR systems. You will have some familiarity with public sector employment arrangements, which will assist in developing a rapid understanding of Camden’s terms and conditions (or the ability to quickly develop this). You will have proven experience in planning and delivering to deadlines, including strong communication and influencing others to contribute to a mutually beneficial outcome. You will be able to focus on internal and external customers, be innovative and creative, open to ideas and challenge and committed to individual learning and development. You will be required to provide sound advice and support on complex employee relations casework such as absence, capability, grievance, probation and employment tribunals. You will be the HR expert in the organisation on organisation change, design, restructures, redundancy and TUPE transfers ensuring that these issues progress in accordance with agreed procedures