At a Glance
- Tasks: Support vulnerable adults in making informed choices about their care and resources.
- Company: Join a dedicated team within Lewisham's Integrated Health and Social Care model.
- Benefits: Enjoy flexible working options and the chance to make a real difference in people's lives.
- Why this job: Empower individuals, promote independence, and work collaboratively with diverse teams for social impact.
- Qualifications: Knowledge of adult social care, assessment procedures, and personalised support planning is essential.
- Other info: Be a key contact for clients, helping them navigate services and enhance their quality of life.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose of the job: 1. To support vulnerable adults to make informed decisions and choices in their use of resources, support and services, with the aim of sustaining or improving their quality of life and well-being. 2. Work as part of Lewisham’s model of Integrated Health and Social Care, with multi-disciplinary teams including the voluntary sector, to promote independence and personalisation. 3. Act as a main point of contact for residents and their unpaid carers, supporting them to maximise their independence, and make the most of personalisation and community resources. 4. To arrange, where appropriate, quality community based packages and other services for Service Users and their Carers which represent Best Value for the borough and the NHS CCG. (Support plans- packages and care home placements will be brokered through the Arranging Care Team) 5. Help people help themselves or one another through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles by taking a strength based approach to case work. Summary of Responsibilities and Personal Duties: · To be the key point of contact within Health and Social Care services for eligible clients completing assessments and reassessments of need / resource entitlement within the context of a strength based approach. · Provide high quality information to vulnerable adults, carers and relevant stakeholders in order to promote wellbeing and prevention initiatives. · Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e. signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings. · Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate. Or, to act as a point of contact for the client, their unpaid carers or an external support planner / broker who may be developing the support plan. · Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs. · Support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections. · To promote self-directed support and direct payments to all service users and carers. · Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities, and negotiating with service providers on people’s behalf if required. Knowledge Of assessment procedures, good practice and asset based interventions Of support planning and personalised outcomes Of arranging and securing personalised services Of key statutes and guidance underpinning adult social care services including financial assessment and charging Of The Care Act Eligibility Criteria and its application, and other relevant legislation appertaining to the role Of personalisation in Adult Social Care and central government guidance for self directed support for disabled and older people Knowledge of preventative and reablement approaches that improve independence Knowledge of the integration agenda, including the reduction, duplication and delaying needs Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using social care and health services Knowledge of the physical and psychological needs of vulnerable adults and their carers Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context Knowledge of the range of statutory, voluntary sector, and community based universal services that can support vulnerable adults. Case Management Officer Case Management Officer Case Management Officer Case Management Officer Case Management Officer Case Management Officer
Case Management Officer employer: Talent Dice Ltd
Contact Detail:
Talent Dice Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Management Officer
✨Tip Number 1
Familiarise yourself with the Care Act and its eligibility criteria. Understanding this legislation will not only help you in interviews but also demonstrate your commitment to supporting vulnerable adults effectively.
✨Tip Number 2
Network with professionals in health and social care, especially those involved in integrated care models. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your understanding of strength-based approaches in case management during discussions. Be prepared to share examples of how you've empowered individuals to make informed choices in previous roles.
✨Tip Number 4
Research local community resources and services that support vulnerable adults. Being knowledgeable about available options will impress interviewers and show your proactive approach to case management.
We think you need these skills to ace Case Management Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Case Management Officer. Focus on your ability to support vulnerable adults, work in multi-disciplinary teams, and develop personalised care plans.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting vulnerable adults and your understanding of the importance of personalisation in care. Mention specific examples from your past experiences that demonstrate your ability to promote independence and well-being.
Highlight Relevant Knowledge: Showcase your knowledge of assessment procedures, the Care Act Eligibility Criteria, and asset-based interventions. This will demonstrate your understanding of the legal and practical frameworks that underpin adult social care services.
Use Clear and Concise Language: When writing your application, use clear and concise language. Avoid jargon and ensure that your points are easy to understand. This will help convey your message effectively and show your communication skills, which are crucial for this role.
How to prepare for a job interview at Talent Dice Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Case Management Officer. Familiarise yourself with the key duties, such as supporting vulnerable adults and working within multi-disciplinary teams. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Case Management Officer, effective communication is crucial. Prepare examples of how you've successfully communicated with clients, carers, and other stakeholders in the past. Highlight your ability to provide clear information and support to those in need.
✨Demonstrate a Strength-Based Approach
Be ready to discuss how you would apply a strength-based approach in your case work. Share specific examples from your experience where you've empowered individuals to make informed decisions and improve their quality of life.
✨Familiarise Yourself with Relevant Legislation
Brush up on key statutes and guidance related to adult social care, such as The Care Act and its eligibility criteria. Being knowledgeable about these regulations will show that you are well-prepared and serious about the role.