Maintenance Coordinator / Repairs Scheduler
Location: Harrow
Salary: £30,000-£32,000 DOE
Job Type: Full-time, Permanent | Office-based
About the Role
We are recruiting for an established plumbing, heating and building maintenance company seeking an experienced Maintenance Coordinator / Repairs Scheduler to join its busy operations team.
The successful candidate will coordinate engineers, manage maintenance appointments and ensure reactive repairs and planned works are completed efficiently.
Key Responsibilities
- Schedule and manage daily diaries for plumbing, heating and maintenance engineers.
- Coordinate reactive repairs, emergency call-outs and planned maintenance (PPM).
- Liaise with customers, residents, tenants, engineers and contractors.
- Book appointments, arrange access and manage last-minute scheduling changes.
- Monitor jobs from initial enquiry through to completion, including follow-on works.
- Handle customer complaints, delays and service enquiries professionally.
- Order materials, coordinate parts and support purchase orders and invoicing.
- Maintain accurate job records and monitor service levels and KPIs.
Requirements
- Previous experience in repairs scheduling, maintenance coordination, engineer planning or a similar role.
- Experience within plumbing, heating, facilities management, property maintenance or social housing is desirable.
- Strong customer service, communication and organisational skills.
- Confident managing busy engineer diaries and multiple priorities.
- Good Microsoft Excel skills and experience using CRM or job management systems.
- Ability to work under pressure in a fast-paced environment.
Salary & Benefits
- £30,000-£32,000 per annum.
- Opportunity to join an established and growing business.
- Varied role within a busy maintenance operations team.
Working Hours
Monday to Friday
- April-September: 8am-5pm
- October-March: 8am-6pm
One-hour unpaid lunch break
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Repairs Administrator employer: Talent Consultancy
Join our dynamic team in Slough as a Handyman, where you will enjoy a supportive work culture that values reliability and practical skills. We offer a competitive salary of £28,000 per annum, along with opportunities for personal growth and development in a stable, permanent role. Our commitment to safety and teamwork ensures that you will thrive in a well-maintained environment, making a meaningful impact every day.
