Talent Clouds in London is seeking a proactive Customer Success Lead to join our early-stage team. You will own client onboarding, drive CSAT/KPI results, and collaborate with product, tech and commercial teams to improve the service.
You should have at least 2 years of customer-facing experience, preferably in a B2B SaaS environment, and be comfortable in a fast-paced startup. Hybrid work with a modern, dog-friendly office in North London awaits.
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Customer Success Lead: Onboarding & Growth for SaaS in London employer: Talent Clouds
Join a dynamic and passionate team at our early-stage start-up, where your role as Customer Success Lead will be pivotal in shaping the future of workforce compliance. We offer meaningful work, competitive salaries, and a vibrant work culture that includes monthly socials, professional growth opportunities, and a dog-friendly office environment in North London, surrounded by parks and leisure facilities to support your wellbeing.