At a Glance
- Tasks: Provide expert technical support and manage customer inquiries in a dynamic team.
- Company: Join a pioneering optics and photonics company with a vibrant culture.
- Benefits: Enjoy a competitive salary, private medical insurance, and extensive training opportunities.
- Other info: Full-time role with a fun team atmosphere and excellent career growth.
- Why this job: Be the linchpin of customer support while collaborating globally and showcasing your expertise.
- Qualifications: Bachelor's degree in science or engineering; fluent in German and English.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to be part of a pioneering team? Do you have a passion for optics and photonics? Want to work alongside innovative, dynamic individuals from around the globe? Our client is currently looking for a Product Support Engineer - German Speaker (f/m/d) to join their bustling team in York (UK) or Mainz (Germany).
As a Product Support Engineer - German Speaker, you'll be the linchpin of the European customer support team. Your day-to-day activities will include providing expert technical assistance, product recommendations, and handling a diverse range of customer inquiries. You'll manage accounts, collaborate with global teams, and support engaging marketing initiatives. Additionally, you'll have opportunities to showcase your expertise by writing articles and designing demos.
Hours of Work: Full-time, Monday to Friday.
Location: York (UK) or Mainz (Germany)
Requirements:
- Bachelors degree in science or engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Benefits:
- Company pension scheme
- Bonus
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidised gym membership
- Cycle to Work scheme / Job bike program
- Company events
Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done. If you think you are suitable for this role, please apply now and seize this fantastic opportunity!
Product Support Engineer - German Speaker in Norwich employer: Talent.AI Limited
Join a vibrant and innovative team as a Product Support Engineer in York or Mainz, where your passion for optics and photonics will be nurtured. With a strong focus on employee growth, we offer extensive training, a supportive work culture, and unique benefits such as a company pension scheme and subsidised gym memberships. Experience a workplace that values collaboration and creativity, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer - German Speaker in Norwich
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us your passion for optics and photonics, and be ready to discuss how you can contribute to the team.
✨Tip Number 3
Practice your problem-solving skills with real-world scenarios. We love candidates who can think on their feet and provide solutions, so brush up on your technical knowledge!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you're genuinely interested in the role.
We think you need these skills to ace Product Support Engineer - German Speaker in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Product Support Engineer role. Highlight your technical expertise, especially in optics and photonics, and don’t forget to showcase your language skills in both German and English!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work in a dynamic team.
Showcase Your Communication Skills:As a Product Support Engineer, strong communication is key. In your application, provide examples of how you've effectively communicated complex information to customers or colleagues. This will show us you’re ready to handle diverse customer inquiries!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Talent.AI Limited
✨Know Your Stuff
Make sure you brush up on your optics and photonics knowledge. Familiarise yourself with the products you'll be supporting and be ready to discuss how they work. This will show your passion for the field and help you stand out as a knowledgeable candidate.
✨Practice Your Languages
Since fluency in German and English is key, practice speaking both languages before the interview. You might be asked to switch between them, so being comfortable will demonstrate your proficiency and confidence in communication.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical issues or provided excellent customer support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with the Team Spirit
Research the company culture and be ready to discuss how you can contribute to their dynamic team. Highlight your collaborative skills and any previous experiences working in diverse teams, as this role involves global collaboration.
