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- Tasks: Lead daily workshop operations and ensure top-notch vehicle inspections.
- Company: Join a well-established dealership specializing in Performance, Prestige, and 4X4 vehicles.
- Benefits: Enjoy a competitive salary of £35,000 and a structured work schedule.
- Why this job: Be part of a dynamic team focused on customer satisfaction and operational excellence.
- Qualifications: Experience in workshop management and strong leadership skills are essential.
- Other info: This role offers a chance to grow within a successful and expanding dealership.
Workshop Controller – Southend-On-Sea
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Location: Southend-On-Sea
Salary: £35,000
Hours: Monday – Friday 8:30 AM – 5:00 PM
Alternate Saturdays: 8:30 AM – 1:00 PM
An exciting opportunity has arisen for an experienced Workshop Controller to join a well-established dealership specializing in Performance, Prestige, and 4X4 vehicles. This role is perfect for a highly organized individual with strong leadership skills, a passion for customer satisfaction, and the ability to manage workshop operations efficiently.
Key Responsibilities:
Oversee day-to-day workshop and body shop operations
Ensure all vehicles undergo a comprehensive multi-point inspection and meet high preparation standards
Manage aftersales services and drive customer satisfaction
Coordinate and support technicians to ensure smooth workflow and maximum efficiency
Maintain clear communication between service teams and customers
Lead and motivate the team to consistently achieve top performance
What We’re Looking For:
Experience managing workshops and body shops
Strong leadership & decision-making skills
Excellent customer service & communication abilities
Ability to multitask & stay organized in a fast-paced environment
Automotive industry experience (preferred)
This is a fantastic opportunity to join a successful and growing dealership. If you have the skills and experience, apply today!
Talent Acquisition Bureau are a recruitment company working on behalf of its client
Workshop Controller employer: Talent Acquisition Bureau Ltd
Contact Detail:
Talent Acquisition Bureau Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. The job requires strong leadership skills, so be ready to discuss specific examples of how you've successfully managed teams and improved performance.
✨Tip Number 2
Familiarize yourself with the latest trends in the automotive industry, especially regarding performance and prestige vehicles. This knowledge will help you stand out during discussions about workshop operations and customer satisfaction.
✨Tip Number 3
Prepare to demonstrate your organizational skills by discussing how you've managed multiple tasks in a fast-paced environment. Think of specific instances where you successfully juggled responsibilities while maintaining high standards.
✨Tip Number 4
Showcase your customer service abilities by sharing stories of how you've resolved customer issues or improved their experience. This role emphasizes customer satisfaction, so your ability to communicate effectively is key.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Workshop Controller position. Make sure you understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience managing workshops and body shops. Provide specific examples of how you've demonstrated strong leadership and decision-making skills in previous roles.
Showcase Customer Service Skills: Since customer satisfaction is a key part of the role, include examples of how you've successfully managed customer relationships and improved service delivery in your past positions.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Workshop Controller position. Use keywords from the job description to ensure your application stands out to recruiters.
How to prepare for a job interview at Talent Acquisition Bureau Ltd
✨Showcase Your Leadership Skills
As a Workshop Controller, strong leadership is key. Be prepared to discuss your previous experiences in managing teams and how you motivated them to achieve high performance.
✨Demonstrate Customer Service Excellence
Highlight your customer service skills during the interview. Share specific examples of how you've handled customer inquiries or complaints effectively, ensuring satisfaction.
✨Prepare for Technical Questions
Since this role involves overseeing workshop operations, brush up on your automotive knowledge. Be ready to answer questions about multi-point inspections and workshop management best practices.
✨Emphasize Organizational Skills
In a fast-paced environment, staying organized is crucial. Discuss your strategies for multitasking and managing workflow efficiently, especially in a busy workshop setting.
