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- Tasks: Maintain and optimise complex network infrastructures while troubleshooting issues.
- Company: Leading Managed Service Provider with over 25 years of expertise.
- Benefits: Competitive salary, performance bonuses, healthcare, and flexible working.
- Why this job: Join a dynamic team and work with cutting-edge networking technologies.
- Qualifications: Strong networking knowledge and experience with enterprise-grade equipment.
- Other info: Enjoy team socials, career growth, and a hybrid work culture.
The predicted salary is between 36000 - 60000 £ per year.
Role: Network Support Engineer Overview Location: Basildon, Essex: Flexible / Hybrid (with travel as required) Type: Full-Time Salary: Competitive + Performance Bonus + Benefits Are you passionate about keeping networks running at their best? Our client are a (Managed Service Provider), we deliver high-performance IT services to clients across the UK, empowering businesses to stay connected and secure. With ever growing demand for our 25+ years of expertise, we’re on the lookout for a talented Network Support Engineer to join our expanding networking team. What You’ll Do As a Network Support Engineer, with the wider team you’ll be the go-to specialist for maintaining, troubleshooting, and optimising complex network infrastructures. You’ll support both LAN and WAN environments, working across switches, routers, firewalls, and wireless solutions, while also helping clients transition to modern cloud networking technologies. Expect a mix of remote diagnostics and on-site implementations, with the opportunity to get hands-on with enterprise-grade solutions in a variety of industries. What You Bring * Strong understanding of TCP/IP, DNS, DHCP, VLANs, and VPNs * Experience with enterprise-grade switches, routers, and firewalls (Fortinet, Cisco or similar) * Hands-on knowledge of firewall management and network security best practices * Familiarity with Azure and/or AWS networking services * Ability to monitor, diagnose, and resolve network performance issues (Forti-Analyser, PRTG etc) * Experience with wireless networks (Wi-Fi design, deployment, troubleshooting) * Desirable: Certifications such as CCNA, CompTIA Network+, or equivalent Your Experience You’re an IT professional with proven networking support experience. You enjoy problem-solving, thrive in dynamic environments, and can explain complex technical issues clearly to non-technical users. * Network support & fault resolution in live environments * Configuring and maintaining firewalls, switches, and routers * Supporting Office 365 / Microsoft 365 connectivity and cloud integration * Implementing and supporting VPNs for remote users * Monitoring and managing performance through common network tools The Package Hours: Mon–Fri 08:30–17:00 + Sat AM rota (after 6 months) Holiday: 22 days + bank holidays Bonus: Monthly performance & training-based reward scheme Perks: Team socials & events. Vitality Healthcare after 12 months service Transport: Own transport required for on-site visits Flexibility They operate a hybrid-first culture, so while you’ll occasionally visit client sites and our HQ in Basildon, Essex, you’ll have flexibility to work from home. We’re looking for someone who is motivated, adaptable, and confident working both independently and as part of a collaborative engineering team. Most importantly, the willingness to learn and develop your experience
Network Support Engineer employer: Talent Acquisition Bureau Ltd
Contact Detail:
Talent Acquisition Bureau Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects and achievements in network support. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common technical questions related to networking. Confidence is key when you're in front of hiring managers.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Network Support Engineer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Network Support Engineer and how your skills align with our needs.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their CV and cover letter to highlight relevant experience and skills. Show us how your background in networking makes you the perfect fit for this role.
Show Off Your Problem-Solving Skills: As a Network Support Engineer, problem-solving is key. In your application, share specific examples of how you've tackled network issues in the past. We want to see your thought process and how you approach challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Talent Acquisition Bureau Ltd
✨Know Your Networking Basics
Make sure you brush up on your understanding of TCP/IP, DNS, DHCP, VLANs, and VPNs. Being able to discuss these concepts confidently will show that you have the foundational knowledge needed for the role.
✨Showcase Your Hands-On Experience
Prepare to talk about your hands-on experience with enterprise-grade switches, routers, and firewalls. If you've worked with Fortinet or Cisco, be ready to share specific examples of how you've configured or troubleshot these devices.
✨Demonstrate Problem-Solving Skills
Think of a few scenarios where you successfully diagnosed and resolved network performance issues. Be prepared to explain your thought process and the tools you used, like Forti-Analyser or PRTG, to tackle those challenges.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. They might ask about your familiarity with Azure or AWS networking services, so it’s a good idea to review any relevant projects or experiences you have in cloud networking.
