At a Glance
- Tasks: Assist customers with automotive services and ensure a smooth experience.
- Company: Join one of Essex's largest automotive providers, known for its dynamic environment.
- Benefits: Enjoy 22 days holiday, a pension scheme, on-site parking, and a bonus scheme.
- Why this job: Be part of a friendly team, gain ongoing training, and advance your career in a fast-paced setting.
- Qualifications: 2 years in the motor trade and strong customer service skills required.
- Other info: A full clean UK manual driving licence is preferred; CDK knowledge is a plus.
Excellent opportunity, working for one of the largest automotive providers based in Essex. We are looking for candidates for both the Basildon & Rochford, Essex sites.
We are looking to recruit an Experienced Service Advisor for both the Basildon & Rochford sites. The successful candidate for this position will have 2 years previous experience in the motor trade and proven customer service skills.
We are looking for an enthusiastic and motivated individual, that thrives in a fast paced environment & above all has great communication skills. In turn, you will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.
What you can expect:
- 22 days holiday (Excluding bank holidays)
- Work place pension scheme (age applicable)
- The successful candidate can look forward to ongoing training and career progression whilst working in a fast paced, high performing and exciting environment.
- Preferably, you would have a full clean UK manual driving licence held for at least 1 year.
- Experience CDK knowledge.
Benefits:
- On-site parking
- Bonus scheme
Automotive Service Advisor employer: Talent Acquisition Bureau Ltd
Contact Detail:
Talent Acquisition Bureau Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the specific automotive services offered by the company. Understanding their product range and customer service approach will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight your previous experience in the motor trade by preparing examples of how you've successfully handled customer queries or resolved issues. This will demonstrate your capability and fit for the role.
✨Tip Number 3
Practice your communication skills by role-playing common scenarios you might encounter as a Service Advisor. Being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Research the company culture and values. Showing that you align with their ethos during your discussions can make a strong impression and increase your chances of landing the job.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2 years of experience in the motor trade and showcases your customer service skills. Use specific examples to demonstrate how you've thrived in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your communication skills and how they align with the company's values. Be sure to express your motivation to join their friendly team.
Highlight Relevant Experience: In your application, emphasise any experience you have with CDK knowledge or similar systems. This will show that you are well-prepared for the technical aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Acquisition Bureau Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples from your previous experience where you successfully resolved customer issues or enhanced their experience.
✨Demonstrate Your Automotive Knowledge
Familiarise yourself with the latest automotive trends and technologies. Being able to discuss these topics during the interview will show your passion for the industry and your commitment to staying informed.
✨Highlight Your Experience with CDK
If you have experience with CDK software, be sure to mention it. Discuss how you've used it in past roles to improve efficiency or customer satisfaction, as this could set you apart from other candidates.
✨Prepare for Fast-Paced Scenarios
Since the role requires thriving in a fast-paced environment, think of examples where you've successfully managed multiple tasks or worked under pressure. This will demonstrate your ability to handle the demands of the job.