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- Tasks: Craft extraordinary experiences and provide seamless, personalised support for esteemed members.
- Company: Join a luxury lifestyle management company focused on exceptional service.
- Benefits: Flexible hybrid working model, exclusive discounts, comprehensive medical insurance, and wellness programs.
- Why this job: Elevate lifestyles and build lasting relationships while enjoying exciting career growth opportunities.
- Qualifications: Fluent Arabic speaker with experience in luxury services and outstanding communication skills.
- Other info: Work with high-net-worth individuals and enjoy unique travel experiences.
The predicted salary is between 36000 - 60000 £ per year.
As a Premium Concierge Manager, you will be the go-to expert for most esteemed members. Your mission? To craft extraordinary experiences and provide seamless, personalized support that exceeds expectations. By delivering exquisite, white-glove service, you'll not only build lasting relationships but also elevate their lifestyle to new heights. Every interaction should leave them feeling valued, indulged, and effortlessly empowered to live life.
Key responsibilities:
- Booking luxury accommodations, hotels, luxury restaurants, and transfers.
- Securing exclusive reservations for fine dining, private tours, and cultural experiences.
- Managing last-minute changes and unexpected travel disruptions.
- Staying committed to personal growth, with a passion for learning and development.
- Delivering exceptional customer service by understanding member needs, striving for excellence, and working with colleagues to improve best practices.
- Creating smooth, personalized, and responsive experiences that go beyond member expectations in every interaction.
Requirements Skills and Qualifications:
- Native or fluent Arabic speaker.
- Previous experience in luxury lifestyle management, concierge services, high-end hospitality, or travel planning.
- Background in luxury retail, five-star hotels, private aviation, or exclusive event planning is a plus.
- Experience handling high-net-worth individuals (HNWIs), VIPs, and UHNWI clientele with discretion and professionalism.
- You are deeply committed to delivering an exceptional VIP customer experience, with outstanding verbal and written communication skills.
Enjoy a rewarding career with a flexible hybrid working model, giving you the freedom to balance work and life seamlessly. Take advantage of exclusive employee discounts on luxury brands, travel, and experiences. Benefit from working holidays, allowing you to explore the world while staying connected. We invest in your future with exciting career growth opportunities, training, and internal promotions. With comprehensive medical insurance and wellness programs. Plus, many more perks designed to enhance both your professional and personal life!
Arabic Speaking Premium Concierge Manager - FTC in London employer: Talent 24 Recruitment
Contact Detail:
Talent 24 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic Speaking Premium Concierge Manager - FTC in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury lifestyle management and hospitality sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your previous experiences in concierge services or luxury management. Include testimonials from past clients if you can. This will help you stand out and demonstrate your ability to deliver that exquisite, white-glove service.
✨Tip Number 3
Prepare for interviews by practising common questions related to high-net-worth individuals and luxury service. Think about scenarios where you’ve gone above and beyond for a client. We want to hear how you’ve crafted extraordinary experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Don’t forget to follow up after applying; it shows your enthusiasm for the role!
We think you need these skills to ace Arabic Speaking Premium Concierge Manager - FTC in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires you to be a native or fluent Arabic speaker, make sure to highlight your language skills right at the top of your application. We want to see how your fluency can enhance the experiences of our esteemed members!
Tailor Your Experience: When detailing your previous roles, focus on experiences that relate to luxury lifestyle management and high-end hospitality. We’re looking for examples that showcase your ability to handle HNWIs and VIPs with discretion and professionalism.
Highlight Your Customer Service Skills: Exceptional customer service is key in this role. Share specific instances where you went above and beyond to exceed client expectations. We love hearing about those moments that made a real difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Talent 24 Recruitment
✨Know Your Luxury
Familiarise yourself with the latest trends in luxury lifestyle management. Be prepared to discuss high-end hotels, exclusive dining options, and unique experiences that you can offer. This shows your passion for the role and your understanding of what high-net-worth individuals expect.
✨Showcase Your Communication Skills
As an Arabic Speaking Premium Concierge Manager, your communication skills are key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as handling last-minute changes or addressing client concerns, to demonstrate your problem-solving abilities.
✨Demonstrate Discretion and Professionalism
Prepare examples from your past experiences where you successfully managed sensitive situations with discretion. Highlight how you maintained professionalism while dealing with VIPs and HNWIs, as this is crucial in building trust and rapport with clients.
✨Emphasise Personal Growth and Learning
Express your commitment to personal development and staying updated on industry trends. Share any relevant training or courses you've completed, and discuss how you plan to continue growing in the luxury concierge field. This aligns with the company's values and shows your dedication to excellence.
