Head of Digital Retail Banking & CX Strategy in London

Head of Digital Retail Banking & CX Strategy in London

London Full-Time 80000 - 120000 € / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead the launch of innovative digital retail banking solutions and enhance customer experiences.
  • Company: Ambitious international bank focused on transformation and innovation.
  • Benefits: Competitive salary, career growth opportunities, and a chance to shape the future of banking.
  • Other info: Join a forward-thinking team at a transformative time in banking.
  • Why this job: Make a significant impact in the financial services industry with your strategic vision.
  • Qualifications: Proven experience in product leadership and a passion for customer-centric strategies.

The predicted salary is between 80000 - 120000 € per year.

An ambitious international bank is seeking a Product Leader to spearhead the launch of its new digital retail banking proposition. This pivotal role involves developing a comprehensive product roadmap, enhancing customer journeys, and driving growth through innovative banking solutions. With a focus on customer-centric strategies and collaboration with key stakeholders, this position offers a unique opportunity to shape the future of retail banking. Join a forward-thinking institution at a transformative time and make a significant impact in the financial services industry.

Head of Digital Retail Banking & CX Strategy in London employer: Talensa

As a forward-thinking international bank, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees benefit from comprehensive growth opportunities, competitive remuneration, and a commitment to work-life balance, all while being part of a transformative journey in the financial services sector. Join us to not only shape the future of retail banking but also to thrive in an environment that values your contributions and encourages professional development.

T

Contact Detail:

Talensa Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Head of Digital Retail Banking & CX Strategy in London

✨Tip Number 1

Network like a pro! Reach out to industry professionals on LinkedIn or attend relevant events. Building connections can open doors and give you insights into the digital retail banking landscape.

✨Tip Number 2

Showcase your expertise! Create a portfolio that highlights your previous successes in product leadership and customer experience strategies. This will help you stand out when discussing your vision for the new digital banking proposition.

✨Tip Number 3

Prepare for interviews by understanding the bank's current offerings and identifying areas for improvement. Bring fresh ideas to the table that align with their goals of enhancing customer journeys and driving growth.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Head of Digital Retail Banking & CX Strategy in London

Product Management
Customer Journey Mapping
Digital Banking Solutions
Strategic Planning
Stakeholder Collaboration
Growth Strategy Development
Innovation in Banking

Some tips for your application 🫑

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital retail banking and customer experience strategies. We want to see how your skills align with our vision for innovative banking solutions.

Showcase Your Impact:When detailing your previous roles, focus on the impact you've made. Use metrics and examples to illustrate how you've enhanced customer journeys or driven growth in past positions. We love seeing tangible results!

Be Authentic:Let your personality shine through in your application. We’re looking for someone who is not just qualified but also a great fit for our culture. Share your passion for transforming the financial services industry and why you want to join us.

Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Talensa

✨Know Your Digital Banking Trends

Stay updated on the latest trends in digital retail banking and customer experience. Research innovative banking solutions that have recently emerged and be ready to discuss how they could apply to the role you're interviewing for.

✨Craft a Customer-Centric Narrative

Prepare to share specific examples of how you've enhanced customer journeys in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact on customer satisfaction and engagement.

✨Collaborate Like a Pro

This role requires collaboration with key stakeholders, so be ready to discuss your experience working cross-functionally. Think of examples where you successfully aligned different teams towards a common goal, showcasing your leadership and communication skills.

✨Showcase Your Strategic Vision

Develop a clear vision for what you believe the future of digital retail banking should look like. Be prepared to articulate your product roadmap ideas and how they align with the bank's goals, demonstrating your strategic thinking and innovation.