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- Tasks: Lead the launch and growth of a new digital retail bank product suite.
- Company: Join an ambitious international bank transforming digital banking experiences.
- Benefits: Enjoy hybrid working with 3 days in the office and 2 days remote.
- Why this job: Be part of a pivotal transformation and shape customer-centric banking solutions.
- Qualifications: Degree in Marketing, Business, or Financial Services; relevant product management certifications.
- Other info: Work closely with industry leaders and drive innovative banking initiatives.
The predicted salary is between 48000 - 72000 £ per year.
Talensa are working exclusively with a well-established ambitious International bank who are on a mission to transform their banking proposition, advance digital banking capability, create new services and engender customer-centric experiences across the markets they serve.
This Product Leader position is looking for an experienced Retail Banking Product Lead or Head of Retail Banking Products to play a vital role in launching and growing their new digital retail bank proposition and product suite.
Reports to and works closely with one of the most prolific retail banking leaders in the industry ensuring that strategic steer, working alongside CRM and Marketing leads you will be the Retail banking product specialist developing and implementing the product roadmap to meet customer needs and expand services across their target markets.
Requiring proven experience in commercial management for retail banking products including pricing, CX journey, acquisition, retention, performance data metrics and feedback loops that facilitate customer strategy and drive growth metrics. Champion customer-centricity across the bank to embed the voice of the customer in key initiatives.
Key Skills & Expertise Required:
- Proven track record successfully launching / developing everyday retail / digital banking products such as Banking Current Accounts, Deposit Accounts, Savings, ISAs, Personal Loans and Credit Products.
- Experienced owning commercial product management - pricing, proposition optimisation and customer journey (CX).
- Strategic thinker with the ability to translate vision into actionable initiatives.
- Excellent stakeholder engagement and proactive collaboration skills able to work cross-functionally and lead on key initiatives.
Qualifications:
- Degree in Marketing, Business, Financial services or related / equivalent field.
- Professional certifications related in Product Management, CX, Digital, Banking.
Located: London City, Hybrid working - 3 days in office, 2 WFH. This is an exciting and pivotal transformation time to join and pick up the Head of Product role as they build out their new digital retail banking proposition.
Product Lead - Banking as a Service employer: Talensa Partners
Contact Detail:
Talensa Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Lead - Banking as a Service
✨Tip Number 1
Network with professionals in the banking and fintech sectors. Attend industry events, webinars, or meetups to connect with people who can provide insights into the company culture and the specific challenges they face in launching new products.
✨Tip Number 2
Familiarise yourself with the latest trends in digital banking and customer experience. Being well-versed in current market developments will help you demonstrate your strategic thinking and ability to translate vision into actionable initiatives during discussions.
✨Tip Number 3
Prepare to discuss your previous experiences in product management, particularly focusing on how you've successfully launched retail banking products. Use specific examples that highlight your commercial management skills and your ability to drive growth metrics.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing to discuss how you've collaborated with cross-functional teams in the past. Highlight instances where your proactive approach led to successful product launches or improvements in customer journeys.
We think you need these skills to ace Product Lead - Banking as a Service
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Product Lead position. Identify key responsibilities and required skills, such as experience in retail banking products and customer-centric strategies, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in launching and developing retail banking products. Use specific examples that demonstrate your expertise in commercial management, pricing, and customer journey optimisation.
Showcase Strategic Thinking: Illustrate your ability to translate vision into actionable initiatives. Provide examples of how you've successfully implemented strategies in previous roles, particularly in relation to customer engagement and product development.
Tailor Your Application: Customise your CV and cover letter to reflect the language and values of the bank. Mention your qualifications in Marketing or Financial Services, and any relevant certifications in Product Management or Customer Experience to strengthen your application.
How to prepare for a job interview at Talensa Partners
✨Understand the Product Landscape
Familiarise yourself with the current trends in retail banking products, especially digital offerings. Be prepared to discuss how your experience aligns with launching and developing products like current accounts, savings accounts, and personal loans.
✨Showcase Customer-Centric Thinking
Demonstrate your ability to embed customer feedback into product development. Prepare examples of how you've previously used customer insights to drive product strategy and improve customer journeys.
✨Highlight Stakeholder Engagement Skills
Be ready to discuss your experience in collaborating with cross-functional teams. Share specific instances where you successfully engaged stakeholders to drive product initiatives and how you navigated challenges.
✨Prepare for Strategic Discussions
As a strategic thinker, you should be able to articulate how you translate vision into actionable plans. Think of examples where you've developed product roadmaps that align with business goals and customer needs.
