At a Glance
- Tasks: Lead IT operations and drive innovative tech solutions in a dynamic international business.
- Company: Fast-growing international recruitment business based in London.
- Benefits: Competitive salary, bonus, and benefits with opportunities for career progression.
- Other info: Hands-on role with potential to progress to Head of IT.
- Why this job: Make a real impact on IT services and shape the future of technology in the company.
- Qualifications: 5+ years in IT Ops, strong Microsoft 365 skills, and a passion for tech.
The predicted salary is between 70000 - 80000 £ per year.
- Job Overview
- IT Operations Manager - International Recruitment Business - London
- £70,000 - £80,000k plus bonus and benefits
Core focus: IT Ops Services, Hardware, Cloud & Platform configuration, Info Sec Security, Microsoft Stack, Compliance, Data Protection, MS Co Pilot and AI Strategy.
An opportunity to work for a fast growing and dynamic international business and become a key member of a technology team that has real day‑to‑day business impact to support both internal employees and their customers.
Responsibilities
- This is a hands‑on technical role, reporting directly to the CIO.
- You will take full responsibility of IT Operations – service desk and walk‑ups, Info Sec maturity, Data Privacy and all associated day‑to‑day tasks.
- Support and drive the build and delivery of our MS Co‑pilot and AI strategy.
- Based in our London office, work closely with vendors and key stakeholders to ensure the smooth delivery of projects and uptime of IT services.
- Exercise influence on the business and strategic direction of IT and embed new technology that can effectively optimise business operations and Sales delivery.
- This role has future progression to Head of IT for the right candidate.
Qualifications and Skills
- 5+ years experience in a similar IT Ops / business systems role, within a Sales, Recruitment or high‑touch services (Hospitality, Travel, B2B) or professional services environment – international scope preferred.
- Service Desk / Operational background with a technical hands‑on approach.
- Extensive technical experience in the Microsoft 365 stack and managing Windows Endpoints.
- Experience running IT Operations within fast‑growing international businesses.
- Accountable for Info Sec and Data Protection.
- Degree preferred (ideally business or technology related).
- Desired ITIL v3 or v4 certifications.
- Desired Microsoft technical certifications.
- Passion for technology and delivering world‑class service.
- Business awareness, strong analytical and problem‑solving skills.
- Excellent planning and interpersonal skills.
- High personal standards and goal‑oriented.
- Ability to handle and prioritise multiple projects simultaneously.
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We think you need these skills to ace Information Technology Operations Manager - International B2B
IT Operations Management
Service Desk Management
InfoSec Maturity
Data Privacy
Microsoft 365 Stack
Windows Endpoint Management
Project Delivery
